Pearson's: Your Shopping Guide

Why You Should Visit

• Wide Range of Products: You'll find a good selection of garden materials, including stones for hardscaping, plants, firewood, pea straw, black bark, Oamaru chip, and other landscaping supplies.
• Competitive Pricing: Shoppers can expect good prices across the board. Pricing for stones is particularly competitive.
• Exceptional Customer Service: The staff is consistently praised for being helpful, friendly, knowledgeable, and genuinely nice. They go above and beyond to assist customers.
• Convenient Loading & Assistance: The team is always willing to help with loading, and they have demonstrated a willingness to stay late to assist customers.
• Free Trailer Use: Pearson's offers free trailers for customers to transport their purchases, with the first hour free.
• Fast Delivery: You can expect prompt service. Some customers have had items delivered within an hour.
• Product Knowledge: The staff is knowledgeable about their products and can provide great advice for your projects.
• Firewood Advantages: Firewood is available at a good price, and the offcuts are a good size and easy to load.
• Positive Experiences: Many customers have been returning for years, with one customer mentioning being a customer for 40 years.
• A Pleasant Atmosphere: The location offers a charming atmosphere, with some reviewers mentioning "the cutest dogs on site" and friendly staff.
• Availability and Responsiveness: Pearson's has shown adaptability by quickly assisting customers, even during challenging situations, like the day before lockdown.

Why You Might Consider Alternatives

• Firewood Quality Concerns: Be aware that there are reports of poor-quality firewood. Some wood has been described as wet, moldy, muddy, and rotten. This has been a recurring issue.
• Inconsistent Firewood Seasoning: The wood may not always be properly seasoned, despite assurances to the contrary. Moisture content can be high, potentially leading to poor burning.
• Dispute Resolution Challenges: There have been difficulties in resolving issues related to the firewood, including denials and ultimately an unsatisfactory replacement offer.
• Potential for Small Firewood Loads: One review mentions a "small load" of wood for a specified quantity (1 cube), which may not meet everyone's needs.