Your Guide to [Business Name - Not Available]

Why You Should Visit

• Expertise and Knowledge: You'll find a team with extensive experience, especially in trees. Staff are described as "knowledgeable," offering valuable advice on trees and landscaping projects.
• Wide Selection: Shoppers can expect an amazing range of plants, with a particular focus on trees.
• Excellent Service Experiences: Many customers have reported exceptional service, including helpful and friendly staff members. Staff are often praised for going above and beyond, offering valuable advice, and providing excellent support. Some staff members are mentioned by name and highly recommended.
• Installation Services: The business offers installation services, with the team described as "fantastic".
• Helpful in Various Aspects of Landscaping: You can access services related to designing, building, and supplying materials for a new outdoor space, including Japanese-style gardens, decks, and lighting.
• High-Quality Stock: Shoppers frequently mention the beauty of the stock and the quality of plants.
• Good for Specific Projects: The team can help with your landscaping needs, even if you have a vague idea of what you want. They can help with selecting trees and ensuring safe transportation.
• Gift Vouchers available: The team is very helpful when organising a gift voucher.

Why You Might Consider Alternatives

• Pricing: Be aware that the prices may be on the higher side, as some reviews describe the business as "pricey."
• Potential for Poor Plant Quality: Some customers have received plants in poor condition, specifically mentioning root-bound plants, issues with leaf curl and fungal infections. Be cautious, especially with fruit trees, as there are reports of low survival rates.
• Inconsistent Delivery and Service: Be aware that some customers have reported incomplete deliveries and a general lack of care.
• Customer Service Concerns: Some experiences have been reported as disappointing. Negative experiences involve rude staff interactions, including demands for vaccine passes without clear communication or prior notice. These can lead to disrespectful treatment, especially with regard to the vaccine mandate.
• Staff Attitudes: Be aware that there have been reports of stressed staff, who may provide terrible service.
• Lack of Flexibility with Specials: You may not receive discounts on products even if you bought an older product with a flaw from them previously, for example, a tree on special.
• Inconsistent Customer Service Standards: Although many reviews suggest great service, there is clear inconsistency in the customer experience, which can vary significantly.