Quay Timber: Your Shopping Guide

Why You Should Visit

• Expert Advice and Guidance: You'll find staff members ready to provide advice on the best materials for your project, offering solutions even if you're unsure where to begin. Staff, including Connor and Nev, are known for their willingness to help and problem-solving skills.
• Customization Services: The location offers wood cutting services, including cutting to specific sizes and shapes. You can have wood cut to your exact needs, even for unusual requests or irregular shapes, saving you time and effort.
• Outstanding Customer Service: Shoppers can expect a friendly and personable experience. Staff members, especially Nev, Connor, and the team, are consistently praised for going the extra mile, offering assistance and ensuring customer satisfaction. They are known to be very helpful and provide a 'what are you wanting' attitude.
• Wide Variety of Products: You'll find a good selection of timber and associated products. The reviews suggest they are a reliable supplier for various wood-related needs.
• Helpful Staff: You'll encounter staff who are described as brilliant, friendly, and professional. Connor is repeatedly highlighted for his helpfulness, problem-solving skills, and craftsmanship. Michelle in the office is also mentioned for her consistent service over many years.
• Quick Turnaround Times: The location is capable of providing the materials, cut to size, within a very short time frame, sometimes even in less than 24 hours.
• Problem-Solving Capabilities: This is a location that excels at providing solutions for specific problems, even when you don't know what you're looking for. The staff are good at finding solutions for you.
• Good Prices: The prices are good, and the location is very supportive when it comes to offering discounts.

Why You Might Consider Alternatives

• Potential for Special Orders: While the location seems to order in parts if necessary, be aware that this might impact your immediate project timeline if they don't have everything readily available.
• Limited Details on Product Range: The reviews primarily focus on timber and related services. Be aware that the extent of the inventory beyond wood products isn't fully detailed in these reviews.