Shopping Guide: Ivisons
Ivisons: An Informed Shopper's Guide
Why You Should Visit
- Swift Order Processing: You can anticipate your order being dispatched quickly, potentially almost immediately after placing it.
- Good Packaging: Orders appear to be well-packaged, ensuring your items arrive in good condition.
- Competitive Pricing on Select Items: You'll find that some products, specifically grass seed and fertilizer, are priced competitively, potentially beating the prices of larger companies.
- Positive Customer Service (Sometimes): While experiences vary, you might encounter excellent customer service. In one instance, a customer was impressed with how Ivisons handled a shipping delay.
- Good Product Quality: Several reviewers were impressed with the quality of the products, particularly grass seed, and sprayers.
- Wide Selection: The location offers a good selection of products, including seeds, fertilizers, and other items for the lawn enthusiast.
- Fast and Reliable Delivery: Several reviewers highlighted first-class service and delivery.
Why You Might Consider Alternatives
- Price Fluctuations: Be aware that prices can change significantly in a short period. For example, a 5KG seed mix went from £26.99 to £31.99 in just over a month.
- Inconsistent Seed Quality: There is a risk of receiving a bad batch of seeds. One shopper reported that a premium seed mix costing £26.99 failed to germinate, despite proper technique.
- Customer Service Issues: While some have positive experiences, the customer service can be unreliable. The helpline is advertised as being manned Monday to Friday, 9am-5pm, however, it may just ring out. Responses to emails are not guaranteed.
- Potentially Overpriced Items: Some shoppers believe the prices are "ridiculous." It appears not all products are priced competitively.
- Shipping Delays (Potential): Although one customer had a great customer service interaction regarding a shipping delay, the possibility of delays might exist.
