Shopping Guide: Stonehenge Beltana
Stonehenge: An Experienced Shopper's Guide
Why You Should Visit
- Exceptional Customer Service: You can expect friendly and helpful staff. You'll find staff members readily available to offer advice, discuss your landscaping needs, and even assist with carrying items to your car. Many reviews highlight the outstanding customer service, with staff going above and beyond. Robert, for example, provided ice poles for the kids.
- Knowledgeable and Experienced Staff: The staff possesses significant expertise in landscaping products. You can count on them to provide quality advice and guidance on your projects. First-time landscaping endeavors will be well supported.
- High-Quality Products: Stonehenge offers a great range of high-quality products. The range includes natural stone cladding, firewood, stone, rocks, soils and garden soil. You'll find products in pristine condition, with some customers receiving efficient deliveries.
- Reasonable Prices: While some competitors might be less expensive, the prices at Stonehenge are described as reasonable by customers. You can be assured of a fair value for the quality of products and services provided.
- Efficient Delivery: Delivery services are efficient and reliable. You can expect your orders to arrive in pristine condition, and delivery drivers are often accommodating, even strategically dumping materials to minimize your workload. For example, one customer received 5 cubic meters of garden soil the next day.
- Helpful with Specific Projects: You will find that staff is ready to assist with specific projects, such as choosing appropriate rocks for painting, offering helpful suggestions tailored to your needs.
- Helpful with Returns (potentially): While it might not be explicit, the staff are described as being accommodating and helpful. In one case, they were happy to offer a credit.
Why You Might Consider Alternatives
- No-Return Policy (Potentially Inflexible): Be aware that Stonehenge may have a no-return policy, making it challenging to return unused products. This could be a concern if you're unsure of your exact requirements.
- Potential for Rudeness: Unfortunately, you might encounter rude behavior from some team members. This is a significant concern.
- Higher Prices (Potentially): While the prices are deemed reasonable by some, they can be more expensive than competitors in Canberra. It pays to compare prices if budget is a key factor.
- Difficulty Finding Staff: On occasion, you may experience difficulty finding staff to assist you. This could lead to frustration, especially if you need guidance or have specific questions about products.
