Corkhill Bros: A Shopper's Guide

Why You Should Visit

• Friendly and Helpful Staff: You'll find the staff generally considered friendly, polite, and helpful. Interactions with staff like Michaela and Tash are highly regarded, with shoppers frequently mentioning positive experiences.
• Efficient Service: Service is typically efficient, with some customers highlighting quick delivery times, even within an hour of ordering.
• Competitive Prices: The location offers competitive pricing, making it a good choice for budget-conscious shoppers.
• Good Quality Mulch: Shoppers consistently praise the quality of the mulches, often noting a higher grade compared to competitors in the ACT region. The red flake mulch is particularly popular and hard to find elsewhere. The tan bark is also described as great quality.
• Wide Variety of Landscaping Supplies: The location offers a wide variety of landscaping supplies.
• Contactless Delivery: You can expect contactless delivery options.
• Positive Experiences with Veggie Soil: Some customers found the veggie soil to bring life and nourishment to their vegetables, indicating a potentially successful product.
• Refunds Offered: Staff has shown willingness to offer refunds without question, demonstrating customer-focused service.
• Timely Delivery: The staff rings prior to delivery to confirm the time and can deliver on time.

Why You Might Consider Alternatives

• Inconsistent Product Quality: Be aware that the quality of some products may be inconsistent. Some shoppers have reported issues with soil containing significant amounts of rubbish like plastics, metals, and ceramics. Other shoppers found that the veggie soil mix was hydrophobic, resulting in poor water absorption.
• Potential for Delivery Errors: Shoppers have experienced significant delivery errors, such as incorrect delivery addresses and unwillingness to rectify the situation. This may be a significant issue for some.
• Unhelpful Staff Encounters: While many praise the staff, some have experienced unhelpful and abrupt service, specifically regarding requests for smaller quantities of product and lack of acknowledgment for customers coming from long distances.
• Soil Misrepresentation: Some shoppers report receiving soil that differs significantly from its advertised description. For example, "Super Soil" could be heavily clayed, rather than a sandy loam. This may lead to project failures.
• Non-Ideal Top Soil for Some Uses: Some customers found the "Super Soil" received was only suitable for backfill, and not suitable for turf.
• Office Comfort: The office is described as being nothing fancy and potentially hot during the summer months.