Canberra Sand and Gravel - Shopping Guide

Why You Should Visit

• Comprehensive Landscaping Supplies: You'll find a wide variety of products for your garden, including gravel, soils, sands, pavers of all sizes, rocks for building walls, and various other landscaping materials.
• Green Waste Disposal: The location offers a convenient green waste tip. You can easily drop off grass clippings, branches, and small trees. They then process this waste into mulch for Canberra gardens.
• Convenient Location: The Mitchell location is a great option, especially if you're working on projects near Gungahlin or Crace.
• Efficient Click & Collect: The click and collect service at the Mitchell location is very efficient, with orders often loaded within 15 minutes of arrival after receiving a text notification.
• Positive Staff Interactions (Sometimes): You can expect to encounter friendly staff who provide great service, especially from individuals like Mikayla and the delivery truck drivers.
• Excellent Delivery Service: Shoppers can expect efficient delivery services, including communication about arrival times. They will contact you 10 minutes before the driver arrives and ask for unloading instructions.
• Good for Garden Maintenance Businesses: If you have a garden maintenance business, this location can be a reliable supplier for landscaping supplies.
• Easy Access and Navigation: The yard is easy to get around, and products are on display, making it simple to locate what you need.
• Easy Green Waste Drop-off and Mulch Purchase: It's easy to drop off green waste and purchase mulch, with fast service.

Why You Might Consider Alternatives

• Inconsistent Opening Hours: Be aware that the advertised opening hours might not always be accurate. It's best to confirm before visiting, as some reviews indicate unexpected closures.
• Customer Service Concerns: The front desk staff may sometimes exhibit poor customer handling skills, leading to a less pleasant shopping experience. Some reviewers mention a specific staff member's grumpy demeanor.
• Potential Product Quality Issues: Be cautious when purchasing soil mixes. One review reported unacceptable soil quality with high PH and low nutrients. It's advisable to check the product quality before use.
• Pricey: The prices at this location may be on the higher side. You might find comparable products for less elsewhere.
• Lack of Product Orientation: If you require guidance on what products to select, this may not be the best place. The staff may not offer helpful recommendations or advice.
• Potential Issues with Specific Staff: Some reviews highlight issues with specific staff members, such as an "irresponsible" loader driver and a potentially unhelpful reception lady.
• Shoveling Restrictions: If you prefer to load your own materials, you may face restrictions, as the staff might not allow you to shovel your own sand.
• Possible Stock Issues: Stock levels can sometimes be "dodgy", particularly at the time of the reviews.