Shopping Guide: Woodie's Cork
Woodies Shopping Guide: An Insider's Perspective
Why You Should Visit
- Wide Selection: You'll find this location to have a vast array of products. It's noted as one of the biggest Woodies locations and offers items for home, garden, DIY projects, and even car-related needs, including BBQ supplies.
- Holiday and Seasonal Items: Shoppers can expect to find a good selection of seasonal items. Currently, they have a wide variety of Halloween decorations, and it's mentioned they consistently stock Christmas decorations and gifting options.
- DIY Essentials: This store carries all the necessary DIY knick-knacks, making it a convenient spot for various projects around the house.
- Helpful Staff (Sometimes): You'll find examples of excellent customer service. Specifically, Steven and Dylan have been highlighted for their helpfulness, advice, and promptness, even when the store is busy. Another staff member, Matthew, was commended for his assistance with a customer buying paint, taking time to assist with the trolley and carrying to the car.
- Good Prices and Quality: The location offers good prices and quality products across a range of departments.
- Senior Citizen Discounts: Tuesdays and Thursdays offer senior citizen discounts, presenting a great opportunity for savings.
- Specific Product Availability: The location stocks flat-pack storage boxes and furniture, offering options for those seeking storage solutions.
- One-Stop Shop: The location is praised for having "everything you need," including garden, electrical, plumbing, and party supplies.
Why You Might Consider Alternatives
- Inconsistent Customer Service: Be aware that customer service experiences can vary. Several reviews mention negative encounters, including unhelpful staff, misplaced products, and unaddressed issues.
- Product Issues: There are reports of product defects and warranty issues that were poorly handled. One shopper experienced a lawnmower failing shortly after the warranty period, with the store's response being unsatisfactory. Another customer had repeated issues with a storage box, requiring multiple trips to resolve the problem.
- Installation Delays: The location is noted as having issues with their kitchen and wardrobe installation service. At least one customer experienced significant delays, with a project not being completed months after the scheduled installation date.
- Closing Hour Discrepancies: Take note of operating hours. One shopper mentioned being unable to access the outdoor plants section before the advertised closing time, indicating potential issues with posted hours.
- Staff Availability: You'll find reports of staff avoiding customer interactions. One review suggested that staff may hide to avoid answering questions.
- Staff Attitude: The reviews highlight instances of staff showing a lack of empathy and disinterest in resolving customer issues.
- Inconvenient Return Process: Be aware that dealing with issues, like a faulty product, might involve lengthy trips back to the store, as well as being told to dismantle the product and return to receive a refund.
- Product Mislabeling: Some reviews indicate issues with product labeling and misplaced items, potentially making it challenging to find what you're looking for.