Shopping Guide: Bunnings Nerang
Your Guide to Bunnings
Why You Should Visit
- Extensive Product Range: You'll find a vast selection of products for home improvement, outdoors, and more. The reviews highlight offerings in areas like gardening supplies, paint, tools, and home decor.
- Competitive Prices: Shoppers can expect competitive pricing, with some reviews specifically mentioning prices being cheaper than other similar suppliers.
- Handyperson's Haven: If you're a handyman or woman, this is the place. The location offers everything needed to build or fix a house.
- Excellent Customer Service (Sometimes): Several staff members are praised for their exceptional service:
- Nigel: Known for his patience, understanding, and customer-centric approach. He listens, identifies issues, and finds solutions.
- Rochelle: Praised for her professional and pleasant phone manner, offering helpful assistance with delivery issues.
- Caleb: Knowledgeable and flexible in the paint section, helping customers find the best deals.
- Alex (Manager): Calm and helpful, resolving issues and offering satisfactory outcomes, even in stressful situations.
- Amy: Facilitates a fun and engaging craft experience for clients.
- Karren: Known for her welcoming and positive energy.
- Convenient Services:
- Power Pass Card: If you have an ABN, get a Power Pass card for a 5% discount, detailed purchase tracking, and easy returns.
- Ute Hire: Available, as highlighted by a positive experience.
- Family-Friendly Environment: The location can be a great place for families. Features like kids' playgrounds and cafes are available, offering a welcoming atmosphere.
- Community Engagement: The review mentions craft activities for kids, suggesting a focus on community involvement.
- Inspirational and Recreational: A shopper described Bunnings Nerang as their "second home," highlighting the welcoming atmosphere. One reviewer also mentioned enjoying Sunday morning activities, like arts and crafts.
Why You Might Consider Alternatives
- Inconsistent Customer Service: Be aware that while some staff receive high praise, other reviews mention issues with customer service. One review describes staff ignoring customers and focusing on conversing amongst themselves.
- Potential for Negative Staff Interactions: One review highlights an experience with a staff member (Emily) where the customer perceived unprofessionalism and potentially racist behavior.
- Stock Issues: While the store generally offers a good range of products, one review mentions low stock for saucers and oversized pots.
- Potential for Unpleasant Interactions: One reviewer reported feeling mistreated by a manager regarding a purchase, which may not be ideal for all.
- Faulty Products: One review detailed multiple returns of faulty products and frustrations trying to get a product to work.
- Possible Limited Children's Activities: Although the location was known for a kids' club, activities and workshops may no longer be available.
