Majura Park Bunnings Shopping Guide

Why You Should Visit

• Prime Location: Conveniently located near the airport and Costco, making it an easily accessible stop for travelers and locals alike.
• Wide Selection: The location offers a vast range of products, including tools, timber, trailers, and all the standard Bunnings essentials. Shoppers can find machines, timber, nuts, bolts, and all the components for home projects.
• Friendly and Helpful Staff:
  • Shoppers can expect friendly greetings upon entry. For instance, a customer experienced a warm welcome from Jude at the entrance.
  • You'll find staff who are readily available to offer assistance, advice, and a helping hand. Several employees have been mentioned as going above and beyond to assist customers, including Dylan, Cameron (timber section), Tania (manager), Darren, and Zara.
  • Jess (Bunnings Canberra Airport) is known for her exceptional customer service in handling and organizing large orders.
  • Staff members are often described as attentive and helpful, especially when navigating the store and finding specific items.
  • One staff member, with medium grey hair, provided excellent directional assistance to a customer.
• Organized and Clean Store: The store is well-stocked, clean, and organized, facilitating easy navigation for shoppers.
• Additional Services: The store offers the typical Bunnings services and has a click and collect option.
• Convenient Refreshments: If you get tired while shopping, you can find a cafe inside where you can enjoy cappuccinos, sandwiches, tea, and cupcakes.
• Garden Centre with Care: The garden center is considered generally good, and staff are attentive. A customer's special order in the garden centre was looked after with care, including being freshly watered and stored securely.
• Less Busy than Fyshwick Store: This location tends to be less crowded with tradespeople compared to the Fyshwick store.

Why You Might Consider Alternatives

• Inconsistent Stock Levels:
  • Be aware that the website stock levels might not always be accurate. One reviewer found the shelf bare despite the website showing 'low stock'.
  • Some customers have experienced multiple trips where items listed as in stock on the website were unavailable.
  • There have been incidents where stock could not be located within the store, even when the website suggested its availability.
• Potential for Poor Customer Service:
  • On occasion, shoppers may encounter staff who are dismissive or uninterested in assisting.
• Store Organization Issues:
  • You might encounter aisles that are overstocked, making it difficult to navigate with a shopping trolley.
  • The garden center might be particularly congested with deliveries, making access to products challenging.
• Potential for Poor Product Quality:
  • Consider the product quality. One customer expressed dissatisfaction with the quality of an umbrella purchased at the store.
• Issues with Phone Communication: There are instances where phone calls to the store might go unanswered.
• Plant Quality Issues:
  • Be aware that the condition of indoor plants can be poor. Some plants were observed to be in poor condition, potentially leading to waste.