Corcoran's Furniture & Carpets

Shopping Guide for Corcoran's Furniture Shop

As a seasoned shopper, here's what you can expect when visiting Corcoran's, based on my observations:

Why You Should Visit

• Excellent Customer Service: Shoppers frequently highlight the outstanding customer service. You'll find staff that is helpful, knowledgeable, and attentive. They go the extra mile, offering personalized advice and support throughout the purchase process.
• Knowledgeable Staff: You can expect staff to be well-informed about their products. For instance, Eimear provided detailed information about beds and mattresses, ensuring the customer felt confident in their choice. Other staff, like Greta, offer assistance in flooring.
• Wide Product Selection: The location offers a vast selection of furniture and home goods. You'll find everything from couches and beds to tiles, curtains, kitchen tables, dining tables & chairs and even pictures, carpets and laminate flooring.
• High-Quality Products: The product quality is consistently praised, with many customers exceeding their expectations. From furniture to home decor, expect products that meet high standards.
• Efficient and Accommodating Delivery: Shoppers repeatedly mention the efficiency of the delivery service. You'll find them to be responsive, helpful, and caring. They provide timely deliveries, often arriving within a few days. They also accommodate delivery delays and are flexible with scheduling.
• Assembly and Packaging Disposal: Corcoran's provides assembly services for certain furniture items, such as kitchen tables and couches. Additionally, the delivery teams often remove packaging materials.
• Competitive Pricing: At least in one instance, prices were lower than those of a competitor. For example, chairs at Corcoran's were €180 less than the same ones at Harvey Norman.
• Excellent Communication: The team keeps customers informed regarding the status of their orders. You'll get calls before delivery, providing a timeframe for your arrival.

Why You Might Consider Alternatives

• Inconsistent Customer Service: While many reviewers praise the service, some report negative experiences. There is a mention of a salesperson's abrupt and even "attacking" behavior on the phone after a customer chose a different store.
• Return and Refund Policies: Be aware that the store might not offer full refunds. One customer found that they would only receive a credit note, not a refund, for a returned picture, despite the initial agreement. Also, a restocking fee of 20% can be applied to some returns. Make sure you understand the return policy for your specific product.
• Potential for Product Issues: Some experiences point to quality concerns. Be aware that the store hasn't always been responsive to reported product defects, and some customers have had issues with products like coir matting and kitchen chairs. The store may not address your issue even if you follow up via email.
• Stock Availability: While they have a wide choice of items, they didn't have garden furniture in stock, and the customer had to order online. Consider checking in-stock availability before heading to the store.