Shopping Guide: Lowry's Modern Living
Shopping Guide
Why You Should Visit
- Excellent Quality Furniture: You'll find furniture of fantastic quality. Shoppers have specifically noted the quality of storage beds and bedside lockers.
- Free Assembly & Delivery: The location offers free delivery and assembly. This was experienced with large items such as beds and a corner sofa bed, providing significant value.
- Great Selection: A great selection of furniture is available.
- Helpful and Friendly Staff: You can expect a pleasant experience with staff described as very helpful, friendly, courteous, and extremely pleasant. Specific staff members mentioned as being helpful include Deirdre, Louis, Mike, Marie and Patti.
- Prompt Delivery: Delivery is generally prompt, with one instance of a dressing table being delivered within a week. The shop delivers even to locations outside their immediate area for a reasonable charge.
- Competitive Prices: Beautiful furniture and flooring are available at competitive prices.
- Wide Range of Products: The location offers a variety of products including beds (double, super king, mid sleeper, bed frames), corner sofa beds, dressing tables, bedside lockers, laminate flooring, and carpets.
- Positive Past Experiences: Some shoppers have had positive experiences over multiple visits and have never been disappointed.
- Bargains Available: Shoppers have found bargains, specifically with mattresses.
Why You Might Consider Alternatives
- Potential for Second-Hand Goods Sold as New: Be aware that the store may sell display models or pre-owned furniture. One shopper received a display bed frame and mattress without being informed at the time of purchase. This particular bed had a broken leg and mismatched slats, and the mattress appeared old.
- Poor Treatment of Younger Customers: You might reconsider visiting if you are a young person, especially teenage boys. One reviewer reported being kicked out of the store by staff due to their age and gender, even though they weren't causing any trouble.
- Unfavorable Return Policy: Be wary of the returns policy. One customer was charged a 25% restocking fee plus collection costs on a returned item. This was not communicated at the point of sale, leading to a significant financial loss.
- Lack of Transparency: Some shoppers have experienced a lack of transparency, particularly regarding the sale of used goods. The store may not clearly indicate if items are not brand new at the point of purchase.