Killarney DIY Limited

Shopping Guide: Your Visit Insights

Why You Should Visit

• You'll find a place with generally helpful staff, particularly the male employees. Many reviewers highlight their friendliness and willingness to assist customers.
• The location offers fast and efficient service, especially for tasks like cutting sheet material and milling timber to size.
• Shoppers can expect reasonable prices. Reviews often praise the competitive pricing offered.
• For projects requiring cuts, this can be a convenient option. They handle cutting sheet material and timber, useful if you lack the necessary equipment at home.
• They've been known to go the extra mile. One review mentions them arranging a taxi for a customer.
• Many experiences indicate great service and quality, which is highly recommended by frequent customers.

Why You Might Consider Alternatives

• Be aware that there is a significant risk of encountering extremely rude customer service, especially from a specific woman behind the counter. Multiple reviews describe her behavior as disrespectful and the rudest they've ever experienced, even resulting in customers taking their business elsewhere.
• If you need precise cuts, double-check everything. There is an instance where they failed to follow a technical drawing, resulting in a significant error in cutting a worktop and then argued with the customer, wanting them to pay for wasted materials.
• Expect potential issues with larger projects. One review suggests they weren’t prepared to assemble a cupboard carcass, creating an unpleasant customer service experience.
• Consider that if you require specific items, such as rice (as per one review), you might face unavailability.
• Be prepared to be disappointed if you encounter staff who can't understand or follow technical drawings, particularly if they involve angled cuts or complex measurements.