Backyard Botanist

Shopping Guide: The Backyard Botanist

Why You Should Visit

• Exceptional Customer Service is the Standard: You'll find a team dedicated to going the extra mile. Jami, in particular, is known for providing 10/10 customer service, offering personalized advice, and accommodating special requests. Expect friendly interactions and a caring approach.
• Swift Delivery is a Priority: The Backyard Botanist prides itself on speedy delivery. Many customers have reported receiving their orders quickly, with some even delivered the very next day after ordering, or the same day of a birthday.
• Products are Well-Packaged: Orders are consistently packed perfectly, ensuring your items arrive in pristine condition. This is especially important when purchasing plants.
• High-Quality Plants and Products are Offered: The Backyard Botanist offers a variety of products, from soil moisture meters and fungus gnat traps to glass planters and gifting hampers. Plants, like Bird of Paradise and Monstera, are frequently praised for their health and beauty.
• You'll Find Products That Solve Problems: Shoppers facing issues with gnats or other plant ailments have found effective solutions, like neem oil and gnat traps.
• Gifts are a Great Option: The Backyard Botanist offers gift options, including hampers, making it a convenient alternative to flowers. They also ship on time and make sure the gifts arrive as expected.
• The Location Supports Local Businesses: If you value supporting local Melbourne businesses, this is an excellent choice, offering a good experience.
• The Website is Easy to Navigate: The website is user-friendly and easy to use.
• Excellent Advice is Available: Staff members are knowledgeable and willing to share maintenance tips and plant care advice. Jami, specifically, has provided advice on growing avocado pits and selecting plants.
• They Go Above and Beyond: Jami has been observed assisting customers with personalized solutions, such as advice and assistance in selecting a memorial olive tree and pot for a dear friend.
• They Resolve Shipping Issues: In the event of a lost order (through no fault of their own), The Backyard Botanist will quickly resend it to ensure customer satisfaction.

Why You Might Consider Alternatives

• Terrarium Supplies are Limited: Be aware that the selection of terrarium supplies might be limited. If you have specific requirements for terrarium materials, it's possible that the location might not have everything you're looking for.
• Not Every Order Might Be Perfect: Though the reviews mention very good service, a single review indicates a potential Australia Post issue, resulting in a lost order. While the team resolved the issue, it is an item to consider.