Shopping Guide: New World Centre City
New World Shopping Guide
Why You Might Consider Visiting
You'll find a few reasons to consider this supermarket despite some drawbacks.
- Accessible Location: The location offers accessibility being situated in the city center, just a short walk from the city bus hub.
- Product Variety: Despite not being the largest supermarket, this location carries a variety of items to cater to your needs.
- Friendly Staff (Sometimes): Shoppers can expect interactions with approachable and helpful staff, especially in departments like the bakery.
- Clean Environment: The store is known to be clean, which adds to a more pleasant shopping experience.
- Meat Department Assistance: The meat department specifically is very helpful.
- Bakery Delights: A nice selection in the bakery provides tasty treats.
Why You Might Consider Alternatives
Be aware that several issues could make this location less appealing, potentially leading you to explore other options.
- Checkout Chaos:
- Expect potential long wait times due to insufficient staff, even during busy periods.
- You might observe checkout operators leaving mid-transaction for breaks, disrupting the flow.
- The staff may seem stressed and overwhelmed.
- Stock and Product Availability:
- There is a frequent issue of items being out of stock, with few or no alternatives.
- You might notice a shrinking of product ranges compared to years past.
- Shelf stocking by staff with large trolleys during peak hours is also a nuisance.
- Meat Department Issues:
- The fresh meat selection has fewer varieties and is available in inconvenient packaging sizes.
- Self-Checkout Staff Attitude:
- Encountering rude and arrogant staff at self-checkouts is a possibility.
- Customer Service Concerns:
- You could experience a cashier with a poor attitude: no greeting, lack of emotion, no response to questions, and rushing the process.
- In the past, there have been reports of staff showing a lack of empathy.
- Parking Problems:
- The car park has been described as "terrifying".
- You could face parking ticket issues, even for brief stays, and a lack of assistance from attendants.
- Quality and Product Issues:
- There have been concerns regarding food packaging.
- You may find inconsistencies in product quality, such as finding bacon in a "Chicken Burger" where it's not explicitly mentioned on the packaging.
- You might encounter organic produce in poor condition.
- Sausage Roll Problems:
- The sausage rolls may come in wet plastic bags, leading to a negative experience.
- Smoking Issues:
- The bus stop outside the store may be used as a smoking area.
- Specialty Food Issues:
- You will find the lack of specialty foods required by dietary restrictions, for example, chia seeds or quinoa.
- High prices, in comparison to quantity of certain specialty products.
