Blue Grass Nursery, Sod & Garden Centre - Edmonton

Blue Grass Nursery: Your Shopping Guide

Why You Should Visit

• For Trees, Shrubs, and More: You'll find a variety of landscaping essentials here, including trees, shrubs, sod, and perennials. Shoppers have purchased Spring Snow Crab trees, various other tree species, and a selection of shrubs.
• Excellent Customer Service Experiences: Many visitors highlight positive interactions with staff. Doreen is specifically mentioned as being kind, knowledgeable, and helpful, even assisting with planting trees. Sherry, Alex, and Cindy are also named as awesome, friendly, and helpful employees. The staff are noted as very approachable and accommodating.
• Helpful and Friendly Staff: Shoppers can expect a welcoming atmosphere with staff described as wonderful, extremely helpful, and super nice. Those seeking assistance with projects have reported the staff taking time to walk them through the entire process.
• Local Family Business: The nursery is a local, family-owned business, which adds a personal touch for many customers. The business also supports charities in Alberta.
• Sod Expertise and Good Products: Several reviews specifically mention purchasing sod. The prices and product quality for sod have been praised.
• Warranty Service: One review mentions being very happy with the warranty service offered.
• For Landscaping Needs: The nursery is recommended for all landscaping needs and has been used by contractors.
• Convenient Services: The location offers a forklift delivery service for soil, as mentioned in one of the reviews.

Why You Might Consider Alternatives

• Inconsistent Product Quality: Be aware that some customers have received substandard products. One review cited receiving sod that was dried and half-dead, leading to a negative experience.
• Customer Service Issues: While many reviews praise the staff, some visitors have had negative experiences. One instance involved a rude staff member who gave the customer a hard time and made sarcastic remarks. Another review stated that the customer service in the office was bad and the staff was unhelpful.
• Potential for Deceptive Sales (Used Products): One review describes a separate transaction involving the sale of a used washer through a Facebook Marketplace listing linked to the nursery's address. The washer did not work and was sold with undisclosed problems.
• Lack of Transparency/Tree Identification: One reviewer reported receiving a deciduous tree without a tree identification tag, which led to complications and negative interactions with staff.
• Pricing Concerns: While some reviews note good prices, the reviews don't indicate clear pricing information or potential price comparisons.
• Negative Interaction with Management: Some experiences with management have been extremely negative. One customer reported being yelled at by Jeff (who seems to claim to be the owner) when complaining about the quality of sod. The same customer was also asked to never return to the nursery.
• Sod Sourcing and Quality: There is a recommendation to consider buying from a reputable sod farm such as Mandalay Sod Farm in Spruce Grove or their distributors.