West Island Nursery / Pépinière de l'ouest Inc.

West Island Nursery: Your Gardening Destination

Why You Should Visit

• Exceptional Plant Selection: You'll find an excellent variety of plants, particularly for outdoor gardens. Shoppers have discovered unique choices, including various types of Cuphea and Salvia ideal for attracting hummingbirds. Expect a wide selection of nursery stock in various sizes.
• Knowledgeable and Helpful Staff: The location offers a team deeply knowledgeable about plants and gardening. Staff members like Sarah, Eric, and Irene provide incredible service and care. They're known for offering advice, direction, and encouragement to both novice and experienced gardeners.
• Outstanding Customer Service: Shoppers can expect a friendly and helpful atmosphere. Many customers highlight the staff's willingness to assist, including taking the time to understand your specific needs and providing tailored suggestions. The staff's warmth and care extend to assisting with plant selection, care advice, and even helping source specific plants and pots.
• Excellent for Beginners: If you're new to gardening, this is a great place to start. Staff are patient and provide clear instructions. They will guide you through the process and help you avoid common pitfalls.
• Thriving Houseplant Selection: While specializing in outdoor plants, there's still a decent selection of indoor houseplants. The staff are equipped to provide advice on care, even when previous attempts have failed.
• Family-Run Atmosphere: The business is family-run, creating a welcoming and personal experience. You might even encounter friendly animal mascots, adding to the charm.
• Successful Past Performance: The experience is well-received by long-time customers, some of whom have been shopping at the nursery for years.
• Online Ordering and Delivery: You'll have access to a smooth online ordering experience. They provide great delivery service, especially for bulk soil, with very fast (same-morning!) delivery.
• Problem Solving Expertise: The staff can help with complex gardening issues. You can consult with the staff, as they have proven success, in creating solutions for difficult areas, like a spot under a maple tree where grass won’t grow.
• Competitive Pricing: The prices are fair. For example, herb plants are offered at prices comparable to other nurseries in the area.

Why You Might Consider Alternatives

• Inconsistent Customer Service Reports: Be aware that while most reviews are positive, there is a report of negative customer service experiences. One review describes unprofessional behavior, including yelling.
• Focus on Outdoor Plants: While there is some indoor plant selection, the focus is primarily on outdoor plants. If you are mainly seeking a wide array of indoor houseplants, you might consider other nurseries with a larger indoor selection.