Shopping Guide: Impressive Plants
Impressive Plants: A Shopper's Guide
Why You Should Visit
As an experienced shopper, here's what you can expect when considering Impressive Plants:
- Personalized Service is a Priority: You'll find that Sally is consistently praised for her exceptional service. She's described as delightful, exceptional, helpful, accommodating, and "fanatical about making her customers delightfully happy." Expect attentive communication and a proactive approach to customer needs.
- Expert Guidance and Support: Shoppers can expect knowledgeable advice from Sally, who can help you choose the right plants based on your specific needs and circumstances. She offers in-depth answers to queries, considers your concerns carefully, and provides care tips after delivery.
- High-Quality Plants: The location offers plants of superb quality, with many reviews highlighting the health and appearance of the plants, even the ones delivered. Shoppers have described the plants as "super healthy looking" and "super lush." The consistency of quality between plants in a single order is also noted.
- Wide Variety and Sourcing Capabilities: You'll find that if the desired plants are not on the website, they will go out of their way to source them for you, including plants not commonly available.
- Efficient Delivery and Communication: The business prides itself on prompt and efficient delivery, with many customers receiving their orders quickly, sometimes even the next day. The delivery service also includes the delivery person notifying you when they're on their way. Expect excellent communication throughout the ordering and delivery process, with updates provided every step of the way.
- Value for Money: Shoppers can expect to find cost-effective plants. Sally works hard to find the best value, even sourcing options from a range of nurseries.
- Smooth Ordering Experience: From resolving checkout issues to follow-up care tips, you'll experience an enjoyable buying journey. The team's expertise ensures your consultation and selections exceed expectations.
Why You Might Consider Alternatives
While Impressive Plants excels in many areas, be aware of these considerations before making a purchase:
- Reliance on a Single Point of Contact: While Sally's personalized service is a strength, all reviews specifically praise her. While this offers consistency, a shopper might prefer dealing with a larger team for a more diverse range of perspectives or the assurance that service will be available even if Sally is unavailable.
- Focus on Plants (Limited Scope): The reviews primarily focus on plants, particularly trees and screening plants. There is no indication if they offer anything beyond plants, such as pots, gardening tools or accessories.
