Shopping Guide: Hello Hello Plants & Garden Supplies
Hello Hello Plant Nursery: A Shopper's Guide
Why You Should Visit
- Wide Variety: You'll find a broad selection of plants, including stone fruit, herbs, edibles, natives, and mature plants. They can also order specific, potentially rare, species for you.
- Garden Design Services: The location offers garden design consultations with Chris, who is noted for being knowledgeable and helpful in creating detailed plans, even on a budget. You can book an appointment to discuss your garden needs. Chris’ expertise can help you achieve your desired look, even if you are starting over.
- Helpful Staff: Shoppers can expect friendly and helpful staff members. Some have highlighted excellent service, demonstrating a commitment to customer satisfaction.
- Excellent Pricing: Reviews suggest competitive pricing.
- Convenient Services: They provide free delivery for orders over $300. Delivery is available. They can order plants in if the desired plants are not in stock. Pick up in store option is also available.
- Website Features: The website allows you to be notified when out-of-stock items become available.
- Healthy Plants: Many reviewers comment on the healthy condition of the plants upon arrival.
- Positive Outcomes: The plants may bloom beautifully, as observed with flowering plants after some time.
Why You Might Consider Alternatives
- Inconsistent Customer Service: Be aware that customer service experiences vary. Some shoppers reported excellent service, while others experienced issues with communication, particularly regarding delivery and refunds.
- Potential for Order Issues: You could experience order substitution without confirmation, and damaged plants upon delivery.
- Delivery Problems: There are reports of delivery delays with no communication, and deliveries arriving very late at night.
- Stock Availability Issues: Although they order plants in, some customers found desired plants unavailable, despite the website indicating availability.
- Refund Challenges: Obtaining refunds can be a challenging process, with some customers reporting delays and needing to follow up repeatedly.
- Plant Quality Concerns: Some shoppers have received plants that were root-bound or, in one case, misidentified. The plants were also reported to be dead or of the wrong type when delivered.
- Website Accuracy: Double-check plant availability online; some reviews suggest the website might not always reflect current stock.
- Staff Contradictions: Information about delivery times and procedures can be inconsistent.
- Delivery Issues: Multiple reports of undelivered or missing plants were reported.
