Shopping Guide: OFO Outdoor Furniture
OFO Outdoor Furniture: A Shopper's Guide
Why You Should Visit
From my experience, OFO offers a compelling shopping experience for outdoor furniture. Here's what I've observed:
- Helpful and Knowledgeable Staff: You'll find the staff consistently praised for their helpfulness and product knowledge. They're described as friendly, not pushy, and offer sound advice and suggestions. Interactions seem consistently positive, whether in-store, over the phone, or during delivery.
- Wide Range of Quality Outdoor Furniture: The location offers a diverse selection of outdoor furniture, including dining settings, modular lounges, sun lounges, chairs, and tables. I've observed positive feedback on the quality and comfort of various items.
- Excellent Value for Money: Shoppers can expect competitive pricing. I've seen comments that items are considerably cheaper than similar options elsewhere, and that the value is great.
- High-Quality Products: The location provides quality furniture. Many reviewers mentioned the quality of materials, with examples including stone-topped tables, glass-topped tables, sturdy aluminum frames, and durable fabrics.
- Convenient Purchasing and Delivery: The buying process is efficient. I've noted that they offer speedy delivery, with some customers receiving their orders within 48 hours. Communication about delivery times appears to be good. They offer online shopping, with the furniture looking as advertised.
- Excellent Customer Service: The team consistently provides excellent customer service, addressing issues promptly and professionally. I saw an example where a damaged table was rectified quickly and another instance of a product replaced quickly. They seem to go above and beyond, facilitating purchases, providing assistance and being accomodating.
- Family-Run Business: This is a well established family run business, which offers a personalized service.
- Ability to See Products in Use: The furniture can be enjoyed in various settings. Several reviews mentioned using the furniture on a balcony, patio, or poolside.
- Focus on Local Support: Acknowledged and praised as a local Gold Coast business.
Why You Might Consider Alternatives
While OFO appears to be a strong choice, there are a few things to keep in mind:
- Online Purchase Considerations: Purchasing without seeing the item in person carries a degree of risk. One review mentioned buying online without seeing the furniture beforehand. Ensure you are comfortable with the online descriptions and photos.
- Assembly Options: If you require assembly, be aware that it might require direct communication with staff to arrange it, as noted in one review regarding website limitations.
- Potential for Damage: Although resolved quickly, a damaged item (a dent in a table frame) did occur, as mentioned in one review. Be sure to inspect your furniture upon delivery or pickup.
- Specific Requests: Customization might be limited. One reviewer needed to contact staff about the assembly of their purchase, which wasn't available online.
