Ashmore Mower Centre - A Shopper's Guide

Why You Should Visit

• Exceptional Customer Service: You'll find a team that genuinely cares about its customers. Staff consistently goes above and beyond, even if you're not making a purchase.
• Expert Advice & Knowledge: The location offers staff that are knowledgeable about their products and provide helpful advice, whether you're a seasoned professional or a homeowner researching equipment.
• Wide Range of Products: You can expect a selection of quality mowers and landscaping equipment, including commercial-grade options. Small items are available too.
• Fast and Efficient Repairs: The service department is praised for quick turnaround times. Repairs are often completed faster than expected, with clear communication throughout the process. For example, the whippersnipper head changeover was done quickly and affordably (around $30).
• Smooth Buying Experience: Shoppers can expect a smooth process, with staff being helpful, knowledgeable, and not pushy. Specific staff members like John are highlighted for their excellent service.
• Prompt Service: They may offer options for short-notice servicing appointments.
• Emergency Assistance: For urgent situations, such as a generator purchase before a cyclone, the shop can act quickly, taking orders over the phone and providing timely pickup.
• Fitting Services: You'll find assistance with fitting small items, and this service may be complimentary.
• Long-Term Reliability: The location has earned the loyalty of customers over decades, providing consistent advice, equipment, and servicing.
• Positive Culture: The business fosters a great culture that continues through its staff.
• Going the extra mile: The team is known to provide brilliant service and will help you out beyond your expectations.
• Professionalism & Honesty: The location provides a thorough and professional service.

Why You Might Consider Alternatives

• Inconsistent Pickup/Delivery: Be aware that the pickup and delivery service may be unreliable. Some experiences show potential delays and missed deadlines.
• Busy Service Department: Note that the location can get busy and may not always be able to accommodate immediate service requests, especially during peak seasons.
• Potential for Communication Issues: On occasion, communication about service timelines can be unclear or lacking.