Shopping Guide: GroWell Horticulture Birmingham

Growell Birmingham: A Shopper's Guide

Why You Should Visit

  • Exceptional Customer Service: You'll find a team dedicated to providing a welcoming and helpful experience. Staff members are consistently described as friendly, knowledgeable, and eager to assist. Many reviewers specifically praise the staff's ability to guide and provide information.
  • Visual Appeal: The location offers a pleasing aesthetic experience with beautiful displays and a wide variety of plant species on show, creating an enjoyable shopping environment.
  • Knowledgeable Staff: Shoppers can expect expert advice and guidance from staff who are very knowledgeable about hydroponics and plant care, especially concerning houseplant needs and organic gardening.
  • Well-Stocked (Sometimes): The store appears to have a great range of products, though stock availability can be inconsistent. They often have what customers are looking for, including necessities for various plant projects.
  • Price Matching: The staff is willing to price match to ensure you get a good deal.
  • Good Prices: Several reviews mention that the prices are great, representing good value.
  • Discounts Available: You may receive a discount, even when paying with a credit card, as one reviewer noted receiving a discount on felt pots.
  • Convenient Location: The store offers ample parking.
  • Wide Product Selection: They have all you could want for your plant needs, be it big or small.
  • Felt Pots Available: You can find felt pots for growing tomatoes and other plants.

Why You Might Consider Alternatives

  • Inconsistent Stock: Be aware that stock availability may be an issue. Some reviewers have experienced the shop being out of stock on essential items.
  • Potentially Higher Prices: Although some find prices great, others mention that prices can be high compared to more independent shops.
  • Cashless Policy: The store appears to have stopped accepting cash, as it only accepts card payments. This may be inconvenient for some shoppers.
  • Comparison with Other Locations: Some customers might prefer other Growell locations (Solihull or Dudley) or other shops (like Cosehill) due to factors such as familiarity with staff or shop layout.
  • Incomplete Brand Selection: It can be difficult to purchase an entire product range from a single brand, with items frequently missing.