Chadwicks Waterford - Waterford City

Shopping Guide: A Visitor's Perspective

Why You Should Visit

• Easy Access: You'll find this location very accessible with plenty of car spaces, making your visit convenient.
• Helpful and Knowledgeable Staff: Shoppers can expect to interact with a team that's generally helpful, friendly, and well-trained in all products. Staff are often described as knowledgeable, especially regarding product advice, and can assist with queries.
• Wide Range of Products: The location offers a decent to great range of building and plumbing products, including a wide selection of merchandise.
• Reasonable Prices: The merchandise is reasonably priced, making it a good place to get materials.
• Specialized Staff to Seek Out: Ask for Brian at the counter or try reaching him by phone for exceptional assistance. The lads in the yard are also known for their helpfulness.
• Efficiency and Advice: Staff are known for serving customers efficiently, even when busy, and providing good advice.
• Welcoming to All: Regardless of your knowledge, the staff do not treat customers differently, as noted by a positive experience with a woman purchasing timber.
• Power Tool Hire Available: A nice option offered is power tool hire.

Why You Might Consider Alternatives

• Inconsistent Customer Service: Be aware that not all experiences are positive. Some shop counter staff have been observed ignoring customers or seeming uninterested, without offering a 'thank you'.
• Stock Availability Issues: Unfortunately, the store doesn't always have what's advertised. There are instances where they did not have a desired item.
• Return Policy Concerns: Be aware that the store may not accept returns, even for unused items in good condition. Policy may impact your purchasing decisions.
• Waiting Times: At times, you might experience waiting times, particularly when there are multiple staff members present.