Briscoes Napier

Briscoes Napier: A Shopper's Guide

Why You Should Visit:

• Excellent Customer Service: You'll find consistently positive experiences reported regarding staff assistance. Several staff members, including Abbie and Dani, are specifically praised for their helpfulness, product knowledge, and friendly attitudes. Expect personalized service and staff going the extra mile, even during busy periods.
• High-Quality Products: The location offers a wide variety of high-quality products, with a massive selection both in-store and online. You'll be able to find products that suit a variety of needs.
• Exceptional Sales & Value: Shoppers can expect frequent sales and great deals. Planning your purchases around these events can yield significant savings.
• Prompt Delivery: If you prefer shopping online, you'll be pleased with the excellent service and prompt delivery.
• Easy Returns: The store facilitates easy returns and exchanges if you encounter any issues with your purchases. This is a particularly beneficial aspect if you have any problems.
• Welcoming Atmosphere: The staff seems to always have smiles and friendly service.
• Accessibility: The store is described as having a well-maintained walkway, suitable for all ages and levels of mobility, and is easily navigable for wheelchair users.

Why You Might Consider Alternatives:

• Store Presentation Issues: Be aware that the cleanliness of the store can be an issue. There have been reports of floors appearing uncleaned, potentially impacting the overall shopping experience.
• Crowded Shopping Environment: The store can get crowded, leading to congested aisles and potential issues navigating with shopping trolleys. It may be difficult to navigate in this environment.
• Potential for Lost Receipts: Currently, there is no customer database system, meaning that receipts are required for returns. This may be an inconvenience if you lose your receipt.
• Limited Product Specific Reviews: While products are praised, there is little information on specific products, except for some gift purchases.
• Need to Wait for Sales: While there are great deals, the need to wait until the sales can delay purchases.