Ace Hardware Shopping Guide

Why You Should Visit

• Expansive Selection: You'll find this Ace store is much larger than a typical Ace, comparable in size to a big box store like Lowe's, offering a vast inventory. They carry many items you wouldn't expect to find in a hardware store.
• Helpful and Knowledgeable Staff: Shoppers can expect to find assistance when needed, with plenty of staff available. Specifically, you can find expertise in the garden center, like Jackson, who is highly knowledgeable.
• Exceptional Customer Service: The location offers a friendly and helpful experience. Staff provides personalized service and is often willing to go the extra mile. You can expect someone to help you find items even close to closing time.
• Wide Variety of Products: The store carries a wide range of products, including hardware, tools, paint, cleaning supplies, and repair supplies. You will also find household decor, holiday decor, outside patio items, and even candles and beachwear.
• Specialty Departments: Shoppers can explore unique departments like a garden center with beautiful plants, including native options not found elsewhere. There's also a knife display, a gift shop, and a post office. The store provides a huge selection of bolts.
• Convenience and Local Focus: The store offers a neighborly feeling, often carrying quirky, charming, or beautiful items. They have a commitment to supporting the local community.
• Key Duplication: They offer key copying services with positive experiences reported.
• Good Value: While you won't find rock-bottom prices, the store often has items on sale, like birdseed.

Why You Might Consider Alternatives

• Inconsistent Staff Interactions: Be aware that not all staff interactions are positive. Some experiences may include unfriendly or lecturing attitudes, potentially impacting your overall shopping experience.
• Possible Inventory Issues: Although generally well-stocked, the garden center, in particular, could experience staffing shortages, especially on busy days like Saturday afternoons.
• Price Concerns: While the store offers a lot, you may not always find the lowest prices compared to other stores.
• Propane Refill Issues: There have been reports of being refused a propane tank top-off, even before closing.