Heavins: An Informed Shopper's Perspective

Why You Should Visit

• Kitchen Design and Installation: You'll find Heavins is a strong contender for kitchen projects. Ronan, in particular, is praised for his top-class service, patience, and clear communication throughout the design and installation process.
• Value for Money (Kitchens): Compared to other options in the Midlands, Heavins is cited as offering the best value, potentially saving you money on your kitchen remodel.
• Professional Fitting Service: Heavins offers a fitting/installation service. Past customers have found this service to be excellent and well-priced.
• Efficient Turnaround (Kitchens): Shoppers can expect a quick and efficient process from design to fitting, with one instance reporting completion within six weeks.
• Quality Kitchen Products: The kitchens and equipment are reported to be of good quality.
• Friendly and Helpful Staff: You'll find staff, like Michael, are knowledgeable and provide excellent service, particularly in areas like power stations and generators.
• Online Ordering: Heavins offers a fantastic online ordering service.
• Fast Delivery: You can expect quick delivery, sometimes as fast as the next day.
• Competitive Pricing: Heavins often offers competitive prices, potentially the cheapest in Ireland for certain items.
• Wide Product Selection: The location offers a good selection of products, especially electronics.
• Great Communication: You'll find they have great communication throughout the order process.
• Accommodation and Flexibility: Heavins is known to be accommodating to changes and can store items if needed.
• Online Availability of Hard-to-Find Items: You'll find items, like cleaning liquids for a Shark carpet cleaner, that are hard to source elsewhere.

Why You Might Consider Alternatives

• Potential for Damaged Goods: Be aware that there's a risk of receiving damaged items, as indicated by one customer's experience with a console table.
• Inconsistent Customer Service: While some staff are praised, there have been reports of poor customer service, including unhelpful interactions regarding returns and order cancellations.
• Insufficient Packaging: Consider checking the packaging, especially for delicate items. Some reviews suggest that packaging could be improved.
• Customer Service Issues with Damaged Items: The shop may not handle damaged items well. One customer was told to buy another item when requesting a replacement.
• Unprompted Collection Notification: You may encounter a lack of proactive communication regarding order readiness for collection.
• Expensive Prices: One customer found the shop to be expensive.