Shopping Guide: Ganlys of Athlone

Ganly's Hardware: A Shopper's Guide

Why You Should Visit

  • Wide Selection: You'll find a broad range of items, practically everything for the home, under one roof – from paint and dishwashers to flooring and fireplace.
  • Competitive Pricing: Be aware that Ganly's can be cheaper than other stores, like B&Q, for similar items. For example, galvanized corrugated sheets were priced at €25 each, representing good value.
  • Exceptional Customer Service: Shoppers can expect incredibly helpful and friendly staff throughout the store, from the paint counter to the flooring department. The staff is often praised for being knowledgeable, kind, and going the extra mile.
    • Departmental Excellence: Expect tailored assistance. Ruth in the flooring section is particularly noted for her welcoming approach, helping customers with color and size choices, offering budget advice, and catering to high-traffic areas.
    • Personalized Experiences: If you're looking for a fireplace, you might get assistance from staff, like Stephen Lohan, who are highly recommended for their attitude and dedication.
  • Convenient Services: The location offers quick delivery, with pavers delivered the next day. The delivery drivers are praised for being friendly and accommodating.
  • Extra Perks:
    • On-Site Cafe: There is a cafe upstairs that offers fresh food at good value, and serves breakfast all day. A great place to take a coffee break!
    • Special Events: You might catch special events like the anniversary celebration with free magic shows for kids and free refreshments.
  • Easy Shopping Experience: The store is described as big and airy, making it pleasant to browse. Parking is plentiful.

Why You Might Consider Alternatives

  • Potential for Inefficient Checkout: On a quiet Monday afternoon, it's possible that staff might not have access to the tills. You could experience difficulty purchasing items, even paint brushes, if staff are not available to process transactions.
  • Customer Service Issues: Be aware that at times, you may encounter customer service representatives who are hard to find, or who appear to be ignoring customers.