Shopping Guide: Clennett's Mitre 10 Hobart
Shopping Guide: [Business Name Redacted]
Why You Should Visit
- Excellent Customer Service is a Priority: Shoppers consistently report fantastic, friendly, and helpful service. You'll find staff who go above and beyond, not just pointing you in a direction. Staff members like Suzanne, Daryl, Emily, Wendy, Neysan, and Max are highlighted for their kindness, expertise, and willingness to assist. You can expect personalized attention and a genuine desire to help, going as far as getting on their hands and knees to help resolve issues.
- Knowledgeable Staff: You'll encounter staff with specialized knowledge. Neysan in the garden centre, for example, is praised for his expert recommendations and making the planting process easier.
- Convenience and Accessibility: The location seems to offer easy access. With a store conveniently located close to home for renovations, it avoids longer drives to other hardware stores, saving you time and hassle. Parking is also noted to be readily available.
- Good Product Availability: The store consistently stocks items needed for various projects. Products are usually in stock, from basic hardware to more specific supplies like wheelbarrows, soil, tools, and garden supplies.
- Local Business Advocate: Supporting this store means supporting a business that prioritizes its customers. It’s a place where trust, sincerity, and quality service are highly valued, even if it means slightly higher prices than bigger chain stores.
- Variety of Departments: You'll find a diverse range of products across departments. They offer general building and maintenance supplies, timber, hand tools, power tools, garden tools, a garden center with healthy plants, and more.
- Well-Organized and Clean: The store is well-organized and clean, making it easier to find what you need.
- Value for Money: Shoppers have reported receiving better value for money than at larger competitors.
Why You Might Consider Alternatives
- Limited Product Availability (Potential): While generally well-stocked, be aware that the store may not always carry *every* item. For example, one shopper reported the store didn't stock the specific products they were looking for (handyman mixed screws and motion sensor light bulbs). In such cases, bigger competitors may be necessary.
- Pricing: While offering great value, you may find that prices are sometimes higher compared to larger chain stores. This is a trade-off for the quality service and support that is offered.
- Potential for Inconsistent Staff Experience: While many staff members are praised, some reviews mention that some younger staff might be less enthusiastic about their work.
- Wheelbarrow Issues (Potential): One shopper encountered an issue with a wheelbarrow. While the staff resolved the problem by replacing the item, it shows there is a risk of potential product defects.
- Wish for a Bike Rack: If you plan to cycle to the store, be aware there might not be a bike rack for you to use.
