EZ Living Shopping Guide

Why You Should Visit

• A Wide Selection: You'll find a huge selection of furniture and home accessories to choose from, catering to various tastes and budgets. They appear to have items to make your house a home.
• Family-Run Business: This is a family-owned business known for its welcoming stores.
• Excellent Service Experiences:
  • Shoppers can expect helpful staff, especially in certain departments.
  • Laverne, and Richie specifically, have received commendations for excellent customer service, being friendly and helpful, and going above and beyond to close a deal.
  • Aisling was very helpful assisting a shopper who ordered a rug online.
  • Brian from online sales is noted as very helpful.
  • Staff have very good product knowledge.
• Affordable Prices: The location offers good prices, with frequent sales. Prices are sometimes described as 'great'.
• Quality Products: The location is often noted as having excellent quality products. Some items like sofas are available at good prices and look great.
• Well-Maintained Stores: The stores themselves are described as well-maintained, with impressive collections and coordinated room settings. The layout of the shop is described as 'gr8' and it flows well.
• Convenient Online Experience: Online ordering is available, though some issues may arise (see below).
• Good Experiences with Customer Care: The customer care team has been noted to be fabulous, with issues regarding mattresses being handled promptly.
• Fast Delivery: Some reviewers reported fast delivery.

Why You Might Consider Alternatives

• Inconsistent Quality:
  • Be aware that some unbranded items might be of poor quality, described as "chinese tat" by one shopper.
  • Some shoppers have experienced issues with items breaking down shortly after purchase, especially furniture.
  • One shopper had issues with the stitching on chairs.
  • Another shopper's heat-proof table cracked despite being told it could withstand high temperatures.
• Customer Service Issues:
  • Some staff may lack interest in their work, as one shopper experienced in the bedroom department.
  • Unprofessional staff behaviors have been observed.
  • The customer service can be rubbish, with a lack of communication and unwillingness to help in certain cases.
• Delivery and Stock Issues:
  • Be aware that there may be issues with stock availability, even after confirming availability.
  • Some shoppers have experienced last-minute cancellations or significant delays in delivery dates.
  • One customer received a damaged table and was offered no suitable alternative.
• Refund Policy: Note that the store might not offer refunds, instead offering store credit.
• High Prices: While some products are affordable, some items may be pricey.
• Potential for Court Cases: One shopper filed a small claims court case due to a product failure.
• Parking: Be aware that parking can be tricky on weekends.