Shopping Guide: The Warehouse Nelson
Shopping Guide for Red Shed
Why You Should Visit
- Good for Bargain Hunting: You'll find this is a "good bargain store" with "cheap items," offering a range of products at competitive prices.
- Friendly and Helpful Staff: Shoppers can expect generally attentive and friendly staff. Some staff members go above and beyond, offering assistance like bringing click-and-collect orders to the counter and providing exceptional help in emergencies. Specifically, staff assisted a customer's family when a family member fainted, providing privacy screens.
- Easy Navigation: The location offers an easy-to-navigate shopping experience with shelves that are usually full, and an efficient checkout process.
- Variety of Products: The store has a "good range of almost everything" you might need, indicating a wide selection of merchandise. You may also find a basic range of items in the garden center, including food.
- Click & Collect: The staff are accommodating to click and collect customers.
- Additional Services: You'll find an in-built warehouse stationary department for printing needs.
- Expanding Product Range: They are introducing fresh fruit and vegetables.
- Positive Interactions: Customers have noted positive interactions with staff, including instances of kindness and helpfulness.
Why You Might Consider Alternatives
- Quality Issues: Be aware that tools, specifically a pitchfork, may be of poor quality. One review mentioned a handle snapping, posing a safety risk.
- Inconsistent Stock Availability: You might encounter issues with product availability, even when the website indicates items are in stock. One shopper found advertised cat food products not on the shelf.
- Questionable Sales Practices: The staff might be used to pressure customers into donating to charities.
- Potential for Pricing Errors: Shoppers should be prepared for potential pricing discrepancies. One customer reported being overcharged for socks and encountering rude staff.
- Poor Customer Service (in some instances): Interactions with some staff, particularly managers, can be negative. You may experience yelling or rudeness.
- Unreliable Phone Service: The store might not answer phone calls.
- Security Staff Issues: Be aware of the potential for unpleasant interactions with security staff.
- Potentially Inappropriate Advertising: Depending on the time, the store's advertisements might be considered insensitive.