Shopping Guide: Stone and Water World
Stone & Water World: A Shopper's Guide
Why You Should Visit
- A Wide Selection: You'll find a diverse selection of items for your garden and water features. This includes everything from artistic garden pieces and water features to a huge range of stones, chips, and even aquatic and semi-aquatic plants. They also carry supplies like EPDM liner, adhesive tape, and primer.
- Expert Knowledge: The staff, including individuals like Vaughn and Raj, are knowledgeable and eager to assist. They are capable of explaining the technical aspects of products, like water filters, and offering helpful advice.
- Helpful Service: Expect a friendly and helpful experience. Staff are known for going the extra mile, even carrying items to your car. You can expect them to be readily available to help with your project.
- Excellent Displays: The displays are well-designed, offering inspiration for your home projects and helping you visualize how different products would look in your space.
- Fair Prices: Shoppers can expect competitive pricing on a variety of products. The reviews mention excellent prices on items like fake rocks, stones, and other gardening materials.
- Serene Atmosphere: The location offers a tranquil atmosphere, enhanced by the sounds of trickling water.
- Restocking and Variety: The store regularly restocks, ensuring a good supply of materials. They also offer a good range of stones, fishponds, statues, pumps, and other related products.
- Problem Solving: The staff are willing to help with repairs and address issues. They have been known to repair and replace faulty items.
- Convenient Opening Hours: The location is open 7 days a week, offering flexibility for your shopping needs.
- Availability of Samples: For specific stone varieties, they keep samples in-store, and are able to order them for you.
Why You Might Consider Alternatives
- Potential Warranty Issues: Be aware that there might be discrepancies in how warranties are honored. One experience involved a pump issue where the customer was asked to pay for a part despite a warranty, and the terms were not clearly written.
- Parking Concerns: Customer parking can be confusing. While there is ample parking nearby, it's often marked for other businesses or tow-away zones, so be cautious when parking.
- Weekend Hours: Be sure to check the weekend opening hours before you go, as the store has been known to close early.
- Pump issues after purchasing: It has been reported that a pump stopped working after 7 months of use.
