Shopping Guide: Mitre 10 MEGA New Lynn
Mitre 10 New Lynn: A Shopper's Guide
Why You Should Visit
- A Comprehensive Selection: You'll find a vast array of products, from gardening supplies to hardware and home improvement items. The location offers a wide range of plants, paving slabs, compost, fertilizer, and even items like spray mops. Expect to see items you need and possibly some you don't!
- Excellent Gardening & Landscaping Department: Shoppers can find a good selection of plants, statues, and planting ideas. The timber yard provides sleepers for raised garden beds, with good prices on materials.
- Knowledgeable and Helpful Staff: Staff members are consistently described as friendly, helpful, and knowledgeable across various departments. Specific staff members like Nayna in the kitchen department, Anusha, Doug, and a young man who assisted with a spray mop purchase, are highlighted for their exceptional service. The staff seem to create a family atmosphere.
- Kitchen Department Expertise: You can get help with kitchen renovations. Nayna from the kitchen department is praised for her exceptional product knowledge, design expertise, and providing detailed plans with precise measurements.
- Convenience and Amenities: The location offers various amenities, including Columbus Coffee inside, which is a great place to take a break, and a plant area with flowers. There is also click and collect, and Afterpay is available for purchases over $50. Plenty of parking is available.
- Airpoints and Special Offers: Shoppers can earn Air New Zealand Airpoints on purchases.
- Trade-Friendly Environment: The store caters well to trade customers, offering a dedicated trade drive-through section where you can even recycle polystyrene.
- Family-Friendly: During special events, the store organizes activities like Easter egg hunts, making it a fun place for families.
- Well-Organized Layout: The store layout is generally predictable and easy to navigate, allowing shoppers to easily locate items.
Why You Might Consider Alternatives
- Inconsistent Customer Service: Be aware that while many staff members are praised, some experiences show that staff members can be busy and sometimes fail to acknowledge customers, especially upon entry. It might take time to find someone to assist.
- Potential for Messy Displays: Unfortunately, some experiences reveal that displays, particularly in the kitchen and bathroom areas, can be poorly maintained, with missing items and boxes in aisles.
- Checkout Bottlenecks: Be aware that checkouts can be slow, as there are rarely more than one or two open, and there are no self-serve options.
- Brand Pricing: Be mindful that popular brand items are more expensive. The house brands are priced to entice you, but the quality isn't always the best, particularly with power tools.
- Signage Ambiguity: The aisle signs, although a common issue across Mitre 10 locations, may be ambiguous, making it difficult to locate some items.
- Customer Service Discrepancies: While some staff members are very helpful, some shoppers have faced instances where they were unable to get help quickly with even simple questions.
- Competition: The prices may be higher than at other competitors such as Bunnings, so it would be wise to check prices.
