Shopping Guide: Bunnings Warehouse New Lynn
Bunnings New Lynn - Your Shopping Insights
Why You Should Visit
- Extensive Product Range: You'll find a vast selection of hardware, DIY, and building supplies. The location offers a wide assortment of products, including garden sheds, plumbing parts, kitchen supplies, and various building materials, making it a one-stop shop.
- Convenient Location and Access: Shoppers can expect easy access with undercover parking available. Entrance is accessible from both Titirangi Rd and Great North Road, providing flexibility.
- Helpful Staff (Sometimes): Several staff members receive high praise for their knowledge and willingness to assist customers. You'll find staff like Michael (garden sheds), Keith (kitchen cabinets and warranty issues), Maggie, Ranga, and a Filipino staff member in the lightbulb section who are known to go above and beyond to help customers find what they need and offer advice.
- Specialized Services: They offer customization services like creating custom kitchen cabinets, with potential savings compared to other retailers. They also provide services related to transporting items, like delivery and trailer hire.
- Reasonable Prices: You can expect a good range of products at competitive prices, especially on items like kitchen cabinets, where prices are sometimes significantly lower than competitors.
- DIY Events and Activities: The store hosts DIY events for children, like a kids fee event, and may offer other activities as well.
- Additional Amenities: The location has a nice cafe, offers Zipp payments, and may host fundraising activities. Also, you'll find a sausage sizzle on weekends.
Why You Might Consider Alternatives
- Inconsistent Customer Service: Be aware that not all staff interactions are positive. Some shoppers report difficulties finding assistance or receiving accurate information from certain staff members. Several reviews point to staff who may not be helpful, knowledgeable, or attentive, leading to a frustrating shopping experience.
- Checkout Delays: You might face long wait times at checkout due to a shortage of open registers, even when there are multiple staff members present. Be prepared to wait in line, potentially for up to 10 minutes, even for a small purchase.
- Challenges with Specialized Orders: If you need specialized parts (like plumbing components), assistance may be inconsistent. One review describes an unsuccessful experience with a plumbing staff member, while a competitor's staff member was more helpful.
- Difficulty Finding Help: Some shoppers report being passed around the store when seeking assistance, with staff members providing conflicting or unhelpful directions.
- Inconsistent Product Knowledge: Some reviews indicate a lack of product knowledge among certain staff members, which can make it difficult to get accurate advice or find the correct items.
- Potentially Understaffed Checkouts: There are reports of long queues at checkouts, suggesting understaffing during peak hours or on certain days.
