Shopping Guide: Bunnings Warehouse Mt Roskill
Bunnings Warehouse - Mt Roskill: Your Shopping Guide
Why You Should Visit
- Comprehensive Product Range: You'll find a vast selection, almost everything needed for DIY projects around your home. This includes plants, paints, glues, saws, lawnmowers, water blasters, camping gear, and outdoor furniture.
- Convenient Location: The store is easily accessible, a 'very good' location. You can easily access the store. It is one of the largest Bunnings stores in New Zealand.
- Plentiful Parking: The location offers ample parking, including covered areas. Parking is available above and below the warehouse.
- Extended Shopping Hours: Similar to other Bunnings stores, you can shop late into the evening.
- Knowledgeable Staff: Many staff members are helpful and knowledgeable, especially in areas like paint, the trade department, and general DIY advice. You might find staff like Jack Haki or the older gentleman in the paint area who offer excellent service. Astrid is another staff member who provides exceptional customer care.
- Competitive Pricing: Shoppers can expect economical prices compared to competitors.
- Specialty Departments: You'll find departments dedicated to various areas, including a paint section where staff can offer expert advice. There are specific areas with gardening items and plants.
- Summer Offers: The store offers summer flowers and herb plants on sale.
- Trade Services: There is a trade gate for tradesmen.
- Additional Services: Enjoy a cup of coffee and the cake of the day for $7.
Why You Might Consider Alternatives
- Inconsistent Customer Service: Be aware that customer service can be hit or miss. Some staff members are dismissive or unhelpful, particularly in certain departments. You may encounter issues like being directed to other staff who are busy or receiving a "help yourself" attitude.
- Potential for Long Waits: While the staff can be helpful, be prepared for potential waits. If you're ordering or need assistance, there may be a wait time.
- Parking Challenges: Although there is a lot of parking, be aware that it can be difficult to get in and out of the car park, due to traffic.
- Trade Drive-in Issues: The trade drive-in area is somewhat small and could be slightly cumbersome to drive into if you are using a trailer.
- Online Order Problems: The online ordering system can experience failures. The customer service after a failed order might be hard to reach or unhelpful. You might experience repeated unanswered phone calls and staff wandering the isles without assisting.
- Stock Discrepancies: The website inventory may not always be accurate. You might find the item in stock on the website but not find it.
- Receipt Issues: You should be aware of keeping your receipts as you may need them for returns and deposits.
