Shopping Guide: Prickly Plants
Prickly Plants: Your Shopping Guide
Why You Should Visit
Based on my experiences, Prickly Plants offers a truly exceptional shopping experience for plant enthusiasts.
- Exceptional Plant Selection: You'll find a wide variety of beautiful, healthy plants, including unique options like dragon fruit cacti and alocasia silver dragons. Shoppers have raved about the quality of the plants.
- Online Ordering Excellence: The online shopping experience is top-notch. From easy browsing to high-quality packaging, the process is designed for your convenience. Expect the plants to arrive in perfect condition, carefully wrapped and protected, even when dealing with delicate items like hanging pots.
- Rapid Delivery: Online orders often arrive incredibly fast, with some customers receiving their orders within 24 hours. Even over bank holiday weekends, deliveries are impressively quick.
- Fantastic Packaging: The team clearly takes pride in the packaging. Plants are individually wrapped and packed safely for transit. Customers often report plants arriving in perfect condition, even after long journeys.
- Knowledgeable and Friendly Staff: The staff is consistently praised for being nice, knowledgeable, and helpful. Whether you're visiting in person or ordering online, you can expect great advice and assistance. The owner, Viv, and staff members like Laura, are particularly noted for their expertise.
- Outstanding Customer Service: From pre-order chats to after-sales support, the customer service is exceptional. They are responsive to inquiries and proactively help with plant care advice. They are even known to track down missing deliveries and resend items if needed.
- Personal Touches: Each order may include personal notes, care instructions, and even small gifts. These details show a commitment to customer satisfaction.
- Welcoming Atmosphere: The store itself is described as a welcoming space, not a stuffy chain. It’s a place where you can browse, chat, and get advice without feeling rushed.
- Great After-Sales Service: If you need help, the staff is available to assist with plant first aid and other care advice.
- Social Media Engagement: Their social media presence is highlighted as one of the best, offering a mix of plant information, care tips, and personal stories from the staff. This makes it easy to get advice and updates.
- Gift Options: You can find a wide array of cute planters, which makes this a great option for gifting.
Why You Might Consider Alternatives
While the reviews are overwhelmingly positive, it’s worth considering these points:
- Online Ordering Dependent on Shipping: While the service is excellent, the experience depends on the postal service.
- Space Considerations: As mentioned in one of the reviews, you might find yourself running out of space for more plants!
