Shopping Guide: Bloom and Grow
A Shopper's Guide to Bloom & Grow
Why You Might Consider Visiting
Based on my experiences and observations, here's what you can expect:
- Competitive Pricing: You'll find the prices here are often better than the competition, especially if you're comparing across different suppliers.
- Knowledgeable Staff: The staff possesses solid product knowledge and are willing to offer advice. Shoppers have reported receiving helpful recommendations and being treated courteously.
- Good Product Range: The location offers a wide selection of items.
- Order Pickup Available: Some shoppers report having their orders ready for pickup, especially when arranging beforehand.
- Easy to contact (Sometimes): Some visitors have had positive experiences when contacting the store. They've reported that the phone was answered.
Why You Might Consider Alternatives
Be aware of the potential downsides based on various experiences:
- Online Order Issues: Many shoppers report significant issues with online orders. This includes orders never arriving, taking payments without providing updates, and a lack of communication.
- Communication Problems:
- Unresponsive to inquiries: You should know that many customers have experienced a lack of response to emails and messages.
- Non-existent or Bounced Emails: Some email addresses are invalid.
- Unanswered Phone Calls: The phone lines may be unmanned at times.
- Stock Availability & Order Fulfillment:
- Inventory Discrepancies: Expect potential issues with items advertised online not being in stock.
- Incorrect Items Shipped: There are reports of receiving incorrect items in the shipment.
- Refund and Resolution Difficulties:
- Delays and Hurdles: Expect potential delays in getting refunds. One shopper mentioned a 5-month wait to get the money back via their bank.
- Chargeback Required: It's not uncommon for customers to have to resort to chargebacks through their bank.
- Customer Service Concerns:
- Lack of Response: There are several reports of emails and social media messages going unanswered.
- Unexplained Refunds: Expect that the refund may occur with no explanation
- Potentially Fraudulent Activity: Some shoppers have indicated that they believe this business is fraudulent.
- Risk of Financial Loss: Be aware that you may be unable to recover your money, especially if you do not receive a product and cannot contact the store.
