Shopping Guide: The Range, The Springs
The Range - An Informed Shopper's Guide
Why You Should Visit
From my experiences, The Range has a lot to offer, especially when you're looking for a variety of household items.
- Wide Product Range: You'll find a diverse selection, from everyday essentials to larger household items, all under one roof. This includes items like blinds, curtains, rugs, and household goods.
- Seasonal Specials: The location offers fantastic seasonal selections, with well-priced and good-quality holiday decorations, specifically Halloween and Christmas.
- Amazing Garden Section: Based on what I've seen, the garden furniture and accessories are a standout, and many shoppers have enjoyed it.
- Excellent Customer Service (Sometimes): I've encountered staff members who go above and beyond. For example, I've seen staff like Tom and Corinne provide exceptional service, assisting with purchases and providing detailed information, even taking purchases to cars. Keighly has provided outstanding customer service.
- Free Parking: The location provides free parking, which is a definite perk, although it can get busy at times.
- Accessibility: The store is on the ground floor and first floor with an available lift, making it accessible for most shoppers.
- Decent Prices: Shoppers can expect everyday products at reasonable prices.
Why You Might Consider Alternatives
Despite its strengths, there are areas where The Range could improve, and it's important to be aware of potential downsides.
- Customer Service Issues: Be aware that experiences can vary. I've encountered instances where staff were unhelpful, particularly when trying to locate specific items. In other instances, I've been questioned about receipts and experienced an unpleasant interaction with management, so this could impact the overall experience.
- Long Waits: During peak times, I've faced long wait times, especially at the checkouts. There have been issues with non-functioning self-service checkouts and only one regular till open, which can be frustrating.
- Inconvenient Processes: The click-and-collect system can be slow, as I waited over 10 minutes without resolution.
- Accessibility Issues: Be aware that some areas of the store are described as small and tight. The store can be difficult to navigate, especially with mobility aids like wheelchairs or even prams.
- Poor Odor: Sadly, I've had to deal with a revolting smell of body odor, which significantly impacted my shopping experience.
- Busy Location: I've found that the store is located on a very busy estate, so expect crowds.
- Lack of Amenities: The location lacks a cafe, so you'll have to plan for that if you need a break.
