Notcutts Ashton: A Shopper's Guide

Why You Should Visit

• A Pleasant and Welcoming Environment: You'll find a friendly atmosphere, with staff described as helpful, nice, and approachable. Several reviewers noted a lovely overall feel.
• Wide Variety of Products: The location offers an extensive selection, including flowers, vegetables, fruits, outdoor plants, pots, and various pet supplies. There is also Christmas decor available.
• Specialty Departments and Outlets: Shoppers can expect to find Maidenhead Aquatics, Edinburgh Woolen Mill, Tresspass, and an outdoor hot tub/spa shop on-site, making it a more comprehensive shopping experience.
• Excellent Customer Service: Multiple reviews highlight positive staff interactions. You can expect friendly cashiers showing good value and gratitude, helpful staff in the garden center providing knowledgeable assistance (like John), and even staff going above and beyond, such as Janice helping with Christmas tree purchases. Cafe staff have been noted for kind service, like Jo who prepared a birthday table.
• Family-Friendly Features: The location features a koi fish area where children can feed the fish, a small outdoor playground to keep the kids entertained, and various pets available for purchase, including fish, birds, rabbits, and hamsters.
• Relaxing Atmosphere: The garden center itself is a place to relax, with a good ambience. The fish area with tanks can create a calming experience.
• Convenient Amenities: There's a cafe serving delicious food and the opportunity to eat in the outdoor barbecue cabin for a staycation feel. There is also big car parking.
• Potential for Savings: You can join a Member's club for a 10% discount on Plants and offers in the restaurant.
• Regular Events and Seasonal Attractions: Santa and Christmas decorations are available.

Why You Might Consider Alternatives

• Inconsistent Quality in the Fish Section: Be aware that there are issues in the aquatics section. Some reviewers report overcrowded tanks, fish in inappropriate environments (like Bettas with other fish), dead fish, and a lack of plants. Some tanks are filthy.
• Possible Negative Cafe Experience: One shopper noted being moved to a "dog area" that was filthy and tables uncleared, despite asking for them to be cleaned and noting a drafty door. This shows inconsistent cafe management.
• Potential Layout Issues: Several observations describe the layout as cramped and disorganised inside.
• Customer Service Inconsistencies: While many reviews praise the staff, one visitor encountered a rude and miserable cashier.
• Expense: The cafe prices were described as expensive.
• Staff training deficiencies: Some staff lack proper training to deal with situations
• Layout Inconsistency: Due to the layout, it may be difficult to browse.