Shopping Guide to The Range (Leeds)

Why You Should Visit

• Vast Selection: You'll find almost anything for your home and garden, including furniture, decor, DIY supplies, crafts, and pet items. The location offers a diverse shopping experience with products catering to various tastes and practical needs.
• Well-Organized Store: The Leeds Hunslet location is praised for its well-organized layout, providing a better experience compared to other branches.
• Competitive Prices: Shoppers can expect competitive pricing, with opportunities for bargains, especially during sales. Prices are generally reasonable across the store.
• Variety Within Departments: The location offers a wide range of options within each department. The homeware section, for example, includes both modern and traditional furnishings. The garden area is well-stocked with seasonal plants, furniture, tools, and ornaments. The arts and crafts section is especially well-stocked.
• Convenient Location: The store is conveniently located a short drive from the city centre, with a massive car park available.
• Additional Amenities: A cafe, Dee Dew's Family Cafe, is located inside the store and serves Costa Coffee with a decent menu. The cafe provides a clean and welcoming atmosphere.
• Friendly Staff: You'll find that many staff members are very helpful and well-trained.
• Positive Staff Interactions: Some reviewers specifically mentioned helpful and friendly staff members.
• Specific Product Examples: The store offers a huge selection of lamp shades and pictures for walls. Also ex-Wliko garden paint is offered.

Why You Might Consider Alternatives

• Inconsistent Customer Service: Be aware that customer service can be hit or miss. Some experiences highlight unhelpful staff, with one staff member disappearing after being asked about product availability.
• Stock Accuracy Issues: You should be aware that the online stock information may not always be accurate. One visitor found that the website indicated an item was in stock, only to be told it was sold out.
• Potential for Product Quality Issues: One customer reported a shovel bending in half after use, and the customer service advisor was unwilling to accept a return, regardless of the product's fault.
• Inconvenient Returns: Customer service desk has been shut down. Returns have to go through the checkout.
• Store Environment Concerns: Some reports mention the store as tatty and in need of refurbishment. Issues like urine smells and aggressively begging people outside have been reported. In one case, there were soil and cement on the paths and a slip hazard from water features.
• Long Wait Times: Shoppers can expect to wait for service. Some reviewers mentioned waiting a significant amount of time for service.
• Possible for Dishevelled Garden Center: The garden center may have dead plants and soil and cement in the pathways.
• Check Out Process Can Get Busy: The checkout process can be busy during peak hours, with both self-service and staffed tills available.
• Lack of Maintenance: Some reviews claim the store needs some upkeep.