The Range Shopping Guide: An Informed Visitor's Perspective

Why You Should Visit

• Diverse Product Selection: You'll find a wide variety of items, making it a true one-stop shop. The location offers everything from household goods and furniture to pet supplies and food. Shoppers can also find items for home decoration, including wallpaper and paint, perfect for redecorating projects.
• Attractive Deals and Home Décor: The store is known for its amazing deals, particularly on home décor. The art section features unique books, and the collection of ceramics is quite appealing.
• Convenient Amenities: The location provides plenty of free parking, which is easy to access and well laid out, including nearby disabled spaces. It also has a nice café for a quick break.
• Click and Collect Service: The click and collect service seems to be generally a positive experience when it works, offering a convenient way to purchase.
• Garden Centre and Variety: The store boasts a large outdoor garden centre, providing more options for shoppers.

Why You Might Consider Alternatives

• Poor Customer Service: Be aware that some staff members, particularly those at the customer service desk, may exhibit unpleasant or hostile behavior. Some staff members may be dismissive or unhelpful.
• Inconsistent Hygiene: Unfortunately, the store's hygiene standards can be a concern. The toilets have been reported to be in a disgusting state, and this raises questions about overall hygiene.
• Click and Collect Issues: There is a risk associated with click and collect orders, which may not be fulfilled promptly, even when the ordered item is in stock. The management response to such issues might be poor.
• Parking Fees: Some locations require paid parking, which is not always clearly signposted upon entering the car park.
• Store Cleanliness and Organization: The general cleanliness of the store can be an issue. You might find walkways blocked by stock, untidy areas with excess stock, and items without price tags, particularly in the garden centre.
• Poor Café Experience: The in-store café may disappoint, with reports of undercooked or poorly prepared food portions.
• Quality Concerns: Some shoppers have found that the quality of the products, while offering a wide selection of goods, may be a bit poor at times.
• Limited Checkouts: One shopper reported having to wait with only one till open.
• Aisle Obstructions: Be prepared for aisles that might be difficult to navigate, especially if using a wheelchair, because of temporary promotional displays.