Shopping Guide: Dobbies Garden Centre Milngavie
Dobbies Garden Centre Shopping Guide
Why You Should Visit
- Extensive Plant Selection: You'll find a tremendous selection of plants, both indoors and outdoors. The garden centre is known for its vast array of gardening tools and plant pots.
- Variety of Non-Gardening Items: The location offers much more than just plants. You can browse through gifts and kids' items, making it a convenient place to pick up presents.
- Supermarket and Local Produce: Shoppers can expect a supermarket, including a selection of local produce.
- Knowledgeable Staff (Select Departments): You'll find certain staff members, like Stephen, who are knowledgeable and helpful, particularly in departments like the plant area.
- Convenient Payment Options: Contactless payment, including Android Pay, is available, making transactions easy and efficient.
- Substantial Restaurant: There is a large restaurant that serves a wide range of food.
- Pleasant Setting: It is a very nice place to spend some time, located in the rolling countryside.
- Play Area for Children: There is a play area for children, offering a family-friendly environment.
- Specific Product Selection: The business offers great selection of carnivorous plants at this time of the year at reasonable prices.
Why You Might Consider Alternatives
- Inconsistent Customer Service: Be aware that customer service can be a significant issue. Staff attitudes have been described as rude, discourteous, and disinterested, making you feel like an inconvenience. Simple requests can be met with sighs or eye rolls.
- Restaurant Issues:
- Overpriced and Disappointing Food: The restaurant's food has been criticized for being overpriced and disappointing. For example, a goats cheese and caramelised onion tart was £9.50, with a small portion of salad.
- Slow Service: You might experience very slow service. It can take a long time for orders to be taken, and food to arrive. Expect long wait times even when the cafe is quiet.
- Understaffing: The cafe often appears understaffed, leading to long queues at the coffee counter, and slow lunch service.
- Inflexible: The restaurant staff refused to accommodate requests, such as providing tomatoes with a salad even though it was not part of the recipe.
- New cafe design complaints: The new cafe is described as a soulless aircraft hanger, bereft of any decoration or atmosphere.
- Problems with the New Ordering System: The new ordering system has caused issues. You might have to wait at the table for someone to take your order, then you might have to catch the eye of an assistant with iPad to order.
- Plant Area Issues: Inconsistent help in selecting the right plants, no guidance, no enthusiasm.
- Membership Dissatisfaction: You might consider cancelling your Dobbies membership if the free coffees are not worth it due to the long queues and poor service.
- Venue design issues: The cafe is devoid of any decoration, just blank boring walls with no outlook and no atmosphere
- Restaurant design issues: Customers are coralled into around 10 tables with ever other table having a reserved sign placed on it.
