Shopping Guide: B&Q Glasgow - Parkhead

B&Q Forge Shopping Guide

B&Q Forge: A Shopper's Guide

Why You Should Visit

  • Extensive Product Selection: You'll find almost everything you need for home improvement, from essentials to a wide variety of items. The location offers a comprehensive range of products.
  • Helpful Staff: Shoppers can expect staff to be helpful and willing to assist. Several reviews highlight excellent service, with staff described as "brilliant" and "helpful in every way."
  • Paint Department Expertise: The paint department is a standout, with knowledgeable staff like Craig providing personalized assistance from start to finish, including color selection and advice. You can have Valspar Premium paint customized.
  • Well-Organized Store: The store is well-laid out, making it easy to find what you need.
  • Inspiration and Design Ideas: The store offers a nice selection of kitchens, bathrooms, backyard furniture and lights, providing inspiration for home updates and redecoration.
  • Digital Workspace Integration: The store blends a trusted home improvement brand with a modern digital workspace, offering practical DIY resources and personalized features.
  • Speedy Service & Good Stock Levels: During certain periods, like the COVID-related precautions phase, you can expect speedy service, with most shelves well-stocked.
  • Reasonable Prices: The products are very reasonably priced.
  • Plenty of Parking: Ample parking is available.

Why You Might Consider Alternatives

  • Negative Customer Service Experiences: Be aware that some customers have reported negative experiences, specifically mentioning a lack of professionalism and potential bias from a staff member.
  • Unpleasant Checkout Experience: There are instances of customers feeling observed, judged, profiled and threatened at the checkout.
  • Poor Toilet Facilities: The male customers' toilet has been reported to be in disrepair, with broken door locks, toilet seats, and sink counters. Also, it has been reported that there was no toilet paper, soap or cold water.
  • Rude Staff Interactions: Some staff members have been described as unnecessarily rude, such as in instances where ID was requested.
  • High Prices (Potentially): Some reviews note prices are high.
  • Traffic Congestion: There is the potential for traffic jams, especially during game times due to the proximity of a stadium.
  • Limited Product Range: The range of floor tiles might be limited.