New Leaf Garden Centre - Shopping Guide

Based on recent visits, here's what you can expect when you visit New Leaf Garden Centre:

Why You Should Visit

• Extensive Plant Selection: You'll find a wide array of plants. Shoppers note a great range of plants, seeds, and tools, and the plants are well-kept and of a high standard.
• Helpful and Informed Staff: The location offers a significant number of staff members. You can expect to find knowledgeable staff readily available to assist you with advice. The staff are known for their passion and willingness to help with all levels of plant knowledge. Staff will lay plants away for you, and some even write greeting notes on your behalf.
• Exceptional Cafe Experience: The cafe is a major draw. The cafe offers a variety of food including hot meals like quiche, chips, and slaw, and sandwiches. You can expect great coffee, including extra hot options. The cafe caters to different dietary needs. You'll find a great variety of cakes, with many gluten-free options available.
• Convenient Delivery and Service: New Leaf provides a delivery service that is punctual and helpful, including carrying and placing heavy items.
• Reasonably Priced & Well-Organized: The plants and general stock are reasonably priced, and the center is well-organized for easy browsing.
• Dog-Friendly Environment: The garden centre is dog-friendly, providing a welcoming atmosphere for all visitors.
• Specialty Service for Gifts: Staff are very friendly and helpful for gift purchases.
• Customer-Focused Staff: The staff is known for their helpfulness and attention to detail, providing excellent service.
• Disabled Access: The location provides disabled access, with space for prams, making it accessible for all.
• Items on Sale: Shoppers will find some items on sale.

Why You Might Consider Alternatives

• Variable Cafe Experience: While the cafe is often praised, inconsistencies exist. Some visitors have found the quality of food to decline, especially regarding the English breakfast. There have been issues with coffee temperature and toasted items. Some reviews highlight that the customer service of some staff members could be improved. Also, plate sizes can sometimes change, which leaves a sour taste.
• Closing Time Restrictions: Be aware that the garden centre might not allow late entries. One shopper was denied entry to make a purchase shortly before closing.
• Pricing Compared to Competitors: Some items may be a bit pricier than at other garden centres.
• Inconsistent Customer Service: While most staff are praised, some reviews suggest areas for improvement in the restaurant, as well as potential inconsistencies in customer service.