The Range - Kings Heath: An Informed Shopper's Guide

Why You Should Visit

• Variety is the Spice of Life: You'll find a wide array of items, from decorations, mirrors, household goods, storage solutions, toiletries, and makeup, to soft furnishings, DIY supplies, lighting, and bathroom items.
• Green Thumb's Paradise: The location offers a well-stocked garden section with garden tools, furniture, plants, planters, and other gardening essentials.
• Bargain Hunting Opportunities: Shoppers can expect to find good deals on certain products, including garden furniture.
• Helpful Staff (Sometimes): You might encounter staff members who are friendly and happy to assist. Some staff members are particularly praised for their helpfulness, as Tai and Sharif have demonstrated.
• Easy Loading: Staff are often willing to assist with loading heavy items, such as patio flags and furniture boxes, into your car.
• Christmas Cheer: It's a great place to find a Christmas tree, with staff willing to go the extra mile to help you get it home.
• Handy Location (If You Know It): The store is conveniently located for some, with ample parking.

Why You Might Consider Alternatives

• Staff Inconsistencies: Be aware that experiences with staff can vary greatly. You might encounter unhelpful or even aggressive staff. Some staff lack training, and some are reluctant to assist with heavy items.
• Potential for Pricing Issues: You should double-check prices, as there have been reports of misleading pricing practices. For instance, there's been an instance where wings advertised as a set were sold individually.
• Poor Service Experiences: You might face unprofessional service, including unanswered phone calls and incorrect information about stock availability. Delays in collecting online orders have also been reported.
• Store Condition: The store itself may appear run-down, with disarray in certain areas and possibly dead plants.
• Till Issues: Expect potential issues at the tills, like long queues and confusion about payment procedures.
• Car Park Challenges: The car park design has been described as poorly planned, potentially causing congestion.
• Out-of-Stock Situations: You may find that some desired items are out of stock.
• Price Comparison: This location is similar to other budget retailers, potentially at a higher price point for some items.