Shopping Guide: Flora Exotica Greenhouse
Flora Exotica: Your Insider's Guide
Why You Should Visit
- Exceptional Plant Selection: You'll find a gorgeous and impressive selection of plants, including unique options like ginger plants (hard to find elsewhere in Canada) and exotic varieties.
- Plant Quality: The plants arrive in great condition, and you can expect healthy specimens. For example, the Meyer Lemon tree is praised for its excellent condition and prolific blooming. The Clivia plant is described as full, lush, and in full bloom.
- Prompt and Secure Shipping: Shoppers can expect fast shipping, with plants arriving in as little as one day (e.g., Montreal to Toronto). Packing is very secure, ensuring plants are protected during transit.
- Reasonable Prices: You can anticipate reasonable prices for both the plants themselves and the shipping costs.
- Helpful and Knowledgeable Staff: The location offers passionate and professional staff who are ready to assist. You may encounter helpful individuals like Perry and Tyronne, who can provide advice and guide your choices.
- Positive Customer Service (Often): You may experience quick and helpful communication, with staff being responsive to queries, and receiving courteous service.
- Convenient Ordering: Ordering from the website appears to be a reliable option, with plants often arriving as expected.
Why You Might Consider Alternatives
- Not Ideal for Casual Browsing: Be aware that the shop isn't explicitly set up for drop-in shopping and casual browsing. Calling ahead or ordering online is highly recommended.
- Inconsistent Customer Service: There are reports of poor customer service, with unanswered emails and brushed-off phone calls. Specifically, some customers have struggled to get responses to their inquiries, including regarding the availability of specific plants (like Ivy Gourd/Tindora).
- Communication Issues: You may encounter difficulties reaching the company via email, even for simple inquiries.
- Limited Operating Hours: Closing times may not always align with the website information.
- Unconfirmed Plant Availability: Despite being listed on the website, obtaining specific plants (e.g., Ivy Gourd) may be problematic due to a lack of response to inquiries.
- Online Ordering Experience: While generally positive, be aware of potential inconsistencies in responsiveness, and consider this if you rely on online communication.
