RONA Shopping Guide: An Informed Shopper's Perspective

Why You Should Visit

• Convenience for Basic Needs: This RONA location is handy for picking up essentials like pest control supplies, plants, and lumber. You'll also find some household electronics. It's a good spot for quick runs.
• Helpful Staff – Sometimes: You might get lucky and encounter exceptionally helpful staff. I've heard reports of employees like Harshpreet, who swiftly assist with projects, providing measurements, calculations, and even cutting materials. There's also the chance of running into Bindu, who goes out of her way to assist customers.
• App Usage for Expanded Selection: The local store might not have everything. Shoppers can use the app to purchase items not available in the store. I did this for patio items once.
• Potentially Good Plant Prices: The location offers a great selection of plants at good prices.
• Lumber Department Assistance: Harshpreet’s efficiency in the lumber area suggests knowledgeable staff and a willingness to assist customers with project planning.

Why You Might Consider Alternatives

• Plant Pest Issues: Be aware that the plant department might be problematic. I've seen plants infested with pests like spider mites and mealybugs. The plants may look neglected, with signs of overwatering and dead leaves.
• Navigation Challenges: Expect the store layout to make finding items difficult. It can be hard to navigate around.
• Poor Return Policy Experiences: It seems there may be difficulties with returns, even with a receipt. Consider this before making a purchase.
• Inconsistency in Quality: The reviews suggest the quality of the store can be inconsistent, referencing a history of acquired businesses with better standards.