Centre Jardin Bourbeau: A Shopper's Guide

Why You Should Visit

• Extensive Plant Selection: You'll find a vast array of plants. The location offers a "fou" (crazy) selection of plants in excellent condition. You can expect a wide range of choices, including a large selection of trees (both fruit-bearing and ornamental), shrubs, and plants for flowerbeds. They also carry plants for your garden, including herbs, vegetables, and flowers in the greenhouses.
• Quality Products: Shoppers can expect high-quality plants and a diverse selection of products for gardening.
• Knowledgeable and Helpful Staff: You'll encounter passionate and helpful staff. The employees are described as friendly, helpful, and knowledgeable, providing excellent advice on plant care, including how to nurture and pair plants. They are willing to spend time answering questions, offering recommendations, and providing clear explanations and sound advice.
• Exceptional Service: You'll experience outstanding service from staff who go the extra mile. Staff will take the time to assist you with your purchases, even going as far as wrapping your items and placing them in your car. This level of service earns high praise from shoppers.
• Good Value: You'll find reasonable prices, especially considering the quality of service provided.
• Convenient Shopping Experience: The location offers a large parking lot, providing easy access for customers.
• Additional Resources: The establishment offers analysis of infected leaves and fruits, providing expert advice.

Why You Might Consider Alternatives

• Inconsistent Service Quality: Be aware that while some experience exceptional service, others encounter issues. You may encounter staff who are more focused on themselves than assisting customers. Negative interactions, ranging from a lack of greetings to dismissive attitudes, have been reported.
• Possible Issues with Order Fulfillment: You should be prepared for potential delays, as some customers have experienced significant delays in their orders (one month or more), with no notification.
• Quality Concerns on Specific Products: Reviewers have commented on the reduced selection and the seeming state of health regarding the perennials. The choices can appear neglected, and plant health can be questionable.
• Problematic Delivery Experiences: Be cautious of delivery service, as some deliveries might contain unintended products. Errors in delivery could result in unexpected issues, as seen in the stone dust delivery that contained cedar mulch. Inconvenient solutions such as 20% discount were offered, making the customer responsible for removing the incorrect delivery.
• Unfriendly Interactions: Shoppers may have negative experiences with the customer service, including being treated in a rude or condescending way. Some staff members have been described as inattentive, with instances of ignoring customers upon entry to the store.
• Payment Issues: Be prepared that some stores might not accept payment in cash. If your card is out of order you may be unable to make a purchase.
• Limited Product Selection in certain sections: Note that the selection of perennials may be very limited, or may be limited to the same choice of perennials every year.