Shopping Guide: Garden Centre at RONA

Rona Shopping Guide

Rona Shopping Guide: An Informed Shopper's Perspective

Why You Should Visit

  • Well-Stocked & Organized: You'll find the store is generally well-stocked and organized, making it easier to navigate and find what you need.
  • Large Selection: The location offers a wide variety of products, with a wide array of departments. You'll likely find what you're looking for, as it seems they "have everything but..."
  • Helpful Staff: Shoppers can expect a positive experience with the staff, particularly in the garden center. Several reviews highlight helpful and knowledgeable employees. Susan in the garden center is specifically noted for her exceptional customer service. The staff is described as "helpful and knowledgeable".
  • Excellent Garden Center: The garden center is consistently praised, described as "really good" and "a great garden center." It's large, clean, and offers a good selection.
  • Competitive Pricing: You might find some items cheaper than at competing stores. For example, small blue propane cans and mower tractor motor oil were observed to be almost 10% cheaper.
  • Clean & Organized Store: The store is described as clean and organized, enhancing the shopping experience.
  • Fast Entry: There are no line-ups to enter the store.
  • Friendly Cashiers: You can count on friendly service, especially from the cashiers in the garden center.

Why You Might Consider Alternatives

  • Clearance Item Inconsistencies: Be aware that the online inventory may not always reflect the in-store availability of clearance items. Specifically, a shopper had difficulty finding advertised Viva 17 x 19 Matte Black flower pots, even though the website indicated they were in stock.
  • Inconsistent Plant Quality: You might encounter occasional issues with the quality of plants, as noted in one review.
  • Potential Washroom Issues: Be prepared for potential maintenance problems in the washrooms, specifically near the garden center. One reviewer reported a backed-up toilet and faulty faucets. The presence of a plunger suggests this may be a recurring issue.
  • Social Distancing Concerns: Although social distancing protocols are in place at the entrance and garden center, be aware that some customers may not adhere to them inside the main store area.
  • Low Soil Stock: The garden center may sometimes have low stock of certain items like soil.