CLS Landscape Shopping Guide

Why You Should Visit

• Expertise in Landscaping: CLS specializes in landscaping products and services. You'll find knowledgeable staff who can assist with various aspects of your project, from planning to execution.
• Wide Range of Products: The location offers a variety of landscaping materials, including soil, mulch, stone, and more. Shoppers can expect to find bulk materials, allowing for flexible project sizes.
• Superior to Competitors: Many shoppers find CLS to be a significant improvement over other landscape supply stores, particularly SiteOne. You won't be required to portion bulk materials into small containers, and prices are competitive.
• Excellent Customer Service:
  • Helpful and Patient Staff: Staff members are known for being helpful, patient, and willing to explain products and processes, even for beginners.
  • Personalized Assistance: You can expect staff to take the time to understand your project needs and provide tailored recommendations, such as helping you find the right stone color and profile.
  • Responsive and Professional Team: From initial inquiries to delivery, the team at CLS is considered professional, knowledgeable, and responsive to customer needs.
  • Going the Extra Mile: The team is willing to go the extra mile, such as finding discontinued products in stock or delivering materials to specific locations on your property using a crane.
• Convenient Delivery:
  • Timely and Accommodating Delivery: CLS offers prompt delivery services with friendly and accommodating drivers.
  • Precise Placement: Drivers are known for placing materials exactly where you need them, using cranes to assist with heavy items.
  • Informative Notifications: You can expect to receive app and text notifications to keep you informed about your delivery status.
• Competitive Pricing: CLS offers great prices, especially for products such as crush, with delivery included.
• Convenient Locations and Hours: You can visit CLS at their Cochrane or Calgary locations, with at least one location open on weekends.

Why You Might Consider Alternatives

• Potential for Negative Delivery Experience: Be aware that despite generally positive delivery experiences, there has been a report of a driver exhibiting rude and aggressive behavior on-site. This behavior included blocking access and verbal abuse.
• Training Concerns: Based on the negative driver encounter, it may be worth considering that there are potential shortcomings in training of some employees, specifically concerning professionalism and job site conduct.