Surrey Hills Gardening Supplies: Your Shopping Guide

Based on firsthand experiences, here's what you need to know before visiting Surrey Hills Gardening Supplies.

Why You Should Visit

This location is known for providing a comprehensive service, especially for those undertaking landscaping projects. You'll find a team dedicated to excellent customer service.

• Expert Advice: Shoppers can expect knowledgeable staff who offer advice tailored to their specific projects. Chris, in particular, has been highlighted for providing excellent guidance on plant selection, sun/shade requirements, and mulching techniques. Other staff members have offered advice on what products to use and how to order.
• Wide Range of Products: You'll find garden and building supplies, including soil, mulch, and edging. The quality of these products has been praised.
• Delivery Services: The location offers delivery with convenient and professional drivers.
  • Drivers are known for their skills in maneuvering trucks in tight spaces, like driveways. They've navigated tricky situations to deliver products as requested.
  • Delivery drivers are often punctual, sometimes arriving early, and are noted for their friendliness and helpfulness.
  • The location often delivers "same day delivery" with notice.
• Exceptional Customer Service: The team is generally friendly, helpful, and efficient.
  • Staff members, like Chris and Philip, are known to go the extra mile to resolve issues, even offering to personally deliver forgotten items.
  • Kelly has been noted as being "super awesome" when taking orders.
  • The front desk ladies are described as "always lovely".
• Competitive Pricing: Reviews suggest that this location offers competitive pricing for its products.
• Professional guidance on complex projects Received lots of professional advice, including information about what products to use, how to do the work, tools to use, and how much to order.

Why You Might Consider Alternatives

While the service is generally positive, there are some points to consider.

• Inconsistent Interactions: Be aware that experiences with staff might vary. While the front desk staff and delivery drivers are highly praised, the yard operators have been described as "rude".
• Advertisements in the Area: The company has been criticized for placing advertising boards in public spaces without permission, which could raise concerns about the company's conduct.
• Questionable Driving Behavior: Be aware of potential issues associated with the company's vehicles on the road. Some reviews mention reckless driving behavior from workers, including honking and cutting people off.